Still haven't recieved rocket league code for targeted in-dash promo

Discus and support Still haven't recieved rocket league code for targeted in-dash promo in XBoX Sales and Promo to solve the problem; Hello, I bought gold over a month ago for a targeted in-dash rocket league promo in which I would be sent a code for buying ANY gold subscription. It... Discussion in 'XBoX Sales and Promo' started by Uncle Jemima71, Aug 4, 2017.

  1. Still haven't recieved rocket league code for targeted in-dash promo


    Hello, I bought gold over a month ago for a targeted in-dash rocket league promo in which I would be sent a code for buying ANY gold subscription. It was supposed to be sent by the 31st of last month, but it never happened.

    Note: This is not the three month promo, when I contacted support a few days ago I had to e-mail a picture of my promo as evidence that it exists. I was told they do not have code access, and not to worry that it will be sent a couple
    of days after the 31st, which didn't happen.

    :)
     
    Uncle Jemima71, Aug 4, 2017
    #1
  2. AzzaDG10
    AzzaDG10 Guest
    Rocket league code not received

    I bought Xbox live though the in-dash menu because of the rocket league promotion, but I never received the code for rocket league
     
    AzzaDG10, Aug 4, 2017
    #2
  3. Xbox gold - get minecraft with gold offer

    SO I bought xbox live gold through the snap in that promised I would get a code for Minecraft. Today I recieved acode for Rocket League. I do not want Rocket League, I did not purchase gold to get Rocket League, but to get Minecraft. Whats going on here?
     
    XenoLair-C713D0B3-152D-4F27-9BF3-E8732A45EB84, Aug 4, 2017
    #3
  4. Still haven't recieved rocket league code for targeted in-dash promo

    Still haven't recieved rocket league code for targeted in-dash promo [​IMG]

    Still haven't recieved rocket league code for targeted in-dash promo [​IMG]

    Still haven't recieved rocket league code for targeted in-dash promo [​IMG]

    These are the pictures of the promo
     
    Uncle Jemima71, Aug 4, 2017
    #4
  5. Hey there gta35,

    According to the Official Rocket League website
    HERE
    which clarifies the terms of the promotion.

    "Speaking of Xbox One, anyone who purchases a three-month Xbox Live Gold subscription card from June 12 through June 30 will receive a FREE copy of Rocket League!

    If you buy a physical subscription card at a local retailer, your Rocket League code will be printed on your receipt, and can be attached to any Xbox Live account that does not already own the game. (Update: Offer only available for
    a limited time at participating retailers in select countries; see retailers for details.) If you're new to the game or Xbox Live Gold or have a friend who's in the market for either one, now's a great time to take the shot!"

    This would indicate that you needed to purchase a 3 Month Xbox Live Card either at the retailer or through the Xbox Dashboard advertisement for this promotion to be eligible. The investigative teams have determined that you were not eligible for this promotion.

    If you have any other support issues, please feel free to create a new thread in the appropriate forum.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 3, 2018
    #5
  6. Mister Mascot Win User

    Still haven't recieved rocket league code for targeted in-dash promo

    Hey there gta35,

    According to the Official Rocket League website
    HERE
    which clarifies the terms of the promotion.

    "Speaking of Xbox One, anyone who purchases a three-month Xbox Live Gold subscription card from June 12 through June 30 will receive a FREE copy of Rocket League!

    If you buy a physical subscription card at a local retailer, your Rocket League code will be printed on your receipt, and can be attached to any Xbox Live account that does not already own the game. (Update: Offer only available for
    a limited time at participating retailers in select countries; see retailers for details.) If you're new to the game or Xbox Live Gold or have a friend who's in the market for either one, now's a great time to take the shot!"

    This would indicate that you needed to purchase a 3 Month Xbox Live Card either at the retailer or through the Xbox Dashboard advertisement for this promotion to be eligible. The investigative teams have determined that you were not eligible for this promotion.

    If you have any other support issues, please feel free to create a new thread in the appropriate forum.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  7. Uncle Jemima71 Win User

    Still haven't recieved rocket league code for targeted in-dash promo

    [​IMG]

    [​IMG]

    [​IMG]

    These are the pictures of the promo
  8. XenoLair-C713D0B3-15 Win User

    Xbox gold - get minecraft with gold offer

    The Minecraft promotion is only available if you purchased your Gold subscription through the in-dash offer. The codes will be rolled out until July 31st.

    Yeah I bought it through the in dash offer and got a code for Rocket League. Im confused because I know a similar deal was being offered for Rocket League. I bought it through a Minecraft offer and want a Miceraft code. Im trying
    to get more info on this...

    You may need to wait a bit. The codes will be rolled out until July 31st.
    Mate, I dont think you are getting it. Why did I get a code for Rocket League?
  9. XenoLair-C713D0B3-15 Win User

    Xbox gold - get minecraft with gold offer

    The Minecraft promotion is only available if you purchased your Gold subscription through the in-dash offer. The codes will be rolled out until July 31st.
    Yeah I bought it through the in dash offer and got a code for Rocket League. Im confused because I know a similar deal was being offered for Rocket League. I bought it through a Minecraft offer and want a Miceraft code. Im trying
    to get more info on this...
  10. ShawnMead Win User

    Didn´t recieve the rocket league promo code

    Hey there RelaxedDeser74.

    To clarify, in order to be eligible for this promotion you would have needed to make the purchase for Xbox Live through the dashboard advertisement. If you purchased a pre-paid code you wouldn't be eligible for this offer, I'm afraid.
    based off every advertisement that was posted about this promo nothing is mentioned about this requirement so wouldn't that be an error on Xbox's staff behalf & here's an other problem that some of us faced when we went to go through the dashboard advertisement
    to do so it redirected us to the main dashboard screen & the advertisement disappeared making that a software issue that Xbox is technically responsible for because of the system updates we receive periodically but what I don't get is if the system glitches
    because of a bug that wasn't patched then why does the customer suffer for an issue on Xbox's behalf?? to be honest the initial advertisement that was posted all over the web should be honored & "anyone that purchased a 3 month Xbox gold membership is eligible
    for the promo" that is a form of false advertisement based of the unclear ads that were circulated & given that 2 system updates have messed up my Xbox one console & I did opt to go through the dashboard ad & was basically screwed out of being able to do so
    because of a software issue it would be reasonable to point out that I should still qualify because of the fact that your product glitched which is something that I would have to turn to your company for anyways because your company is the one releasing hotfix's
    to correct these kind of errors & I was ripped off in all do respect because of a technical error that is ultimately your companies responsibility to be fixing in the 1st place......
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Still haven't recieved rocket league code for targeted in-dash promo

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