still haven't received shipping label

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Please go to https://account.microsoft.com/devices and check your order from there, you should be able to see the "print shipping label" option.

Thanks for contacting us my name is Samy, I am an Independent Advisor and I will be helping you today.

How are you, Karan?

You need to pack the controller in a box, print the shipping label (if you haven't received it yet, you will receive it within 48 hours) and stick the label in the box and take it to the company that was selected for shipping. If you selected UPS, you have to take it to a UPS center for shipping.

do a xbox one repair you need to print a shipping label from a printer if you did the regular service you need to find a box

Hey there, unfortunately, Xbox Support is most likely still swamped/backed up with support requests in light of recent world events still causing challenges for most companies like Xbox/Microsoft. The best thing you can do right now is continue to try and
contact support while being patient.

Here's an important contact link for you to follow up on: https://beta.support.xbox.com/contact-us

This is ripped from the website

"Gaming is many things to many people around the world. It’s entertainment, it’s connecting with friends and loved ones, it’s a much-needed break, especially in times like these.

Like many of you, we’re adjusting to the effects of the Covid-19 pandemic. The health and safety of our staff is a top priority at this time, but rest assured, we’re also committed to taking care of your Xbox support needs.

A few important tidbits:

• We’re experiencing heavy volume at the moment. Wait times for refund requests, contacting us, and other support services may be longer than usual.
• Out of concern for our advocates we have adjusted our hours in some regions and are doing our best to keep that information current on the site.
  
• You can always search this site for help—there’s a good chance the answer to your problem is ready and waiting. Or if you’re signed in on your console, go to Xbox Assist."

Thanks for contacting us my name is Samy, I am an Independent Advisor and I will be helping you today.

How are you, Karan?
You need to pack the controller in a box, print the shipping label (if you haven't received it yet, you will receive it within 48 hours) and stick the label in the box and take it to the company that was selected for shipping. If you selected UPS, you have to take it to a UPS center for shipping.

Hi Samy, thank you for the help.