still haven’t received refund

Hello, Kamarion. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear a refund you requested hasn't arrived to your account despite being approved.

First, it is important to ask that please refrain from sharing personal information, including email addresses, order numbers, etc.

As community users like you, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

Not only that, but this was a known issue with the refunds system and a lot of people (including me) didn't receive the refund and I received emails about past refunds requests as well.

However, Microsoft recommends filling out the following refund form one more time and once they review your request again, the money will arrive in an estimated time frame of 3-5 business days if it is re-approved.

https://support.xbox.com/forms/request-a-refund

You can obtain the order number by checking your Microsoft account order history.

https://account.microsoft.com/billing/orders

I hope you can get a resolution as soon as possible.

Regards,

Arturo.

Hey mate, still haven’t received my refund

So it’s been 48 hours and I still haven’t received the auric cells or a refund. What happens now

I had a denied refund. I spoke to someone that said it had now been refunded. Two weeks later I still haven’t received my money back.

Can you help me please?

I read that they take 3-5 didn’t hear about 7. Now it’s been 6, still haven’t received my refund. Also if i don’t receive it tomorrow, what can i do?