Still have yet to get my sea of thieves ebon flintlock pistol

TbellCrew · Apr 15, 2018

i am speaking with a support agent as i posted this. i watched a solid few hours of the sea of thieves mixer event. it says IN MY NOTIFICATIONS that i have recieved the pistol. it says IN MY ORDERS on my account page that i have it redeemed. i have uninstalled
and REINSTALLED sea of thieves and i still dont have it in my posession. i think my code wasnt verified correctly or something. the agent that (as of 3:23 am where im located) am speaking with now has told me to post on here. and to give you the reference
number 1422895973.

please help me. i have been trying forever to get this thing

:)

MendicantBerger · Apr 15, 2018

Still haven't received SoT Xbox Insider Mixpot

Hello,

I watched both streams involving Sea of Thieves, and I still have yet to receive my Ebon Flintlock pistol.

I checked my purchase history and they aren't there either.

My profiles are linked, and I was logged in.

Monster3nergy69 · Apr 15, 2018

Sea Of Thieves Ebon Flintlock pistol skin

have a probleme on the 22th march i've watched the xbox live Stream on mixer for Sea Of Thieves

for winning a Sea Of Thieves Ebon Flintlock pistol skin i've watched until the end now its been 5 days on mixer alerts it says Thank you for watching Inside xbox on mixer Sea of thieves Ebon Flintlock pistol is now yours! but when i look into
my Historics of buying/pre orders on my Microsoft account billing i only have
Sea of Thieves Founder Pack" 0.00 euro

TbellCrew · Apr 15, 2018

again. reference number 1422895973

TbellCrew · Nov 3, 2018

Is this thing still being investigated? what's going on? its been 10 days and not even a comment touching base with me on this issue

Mister Cazador

Thank you for replying!

I clicked on order history and it said Sea of Thieves Ebon Flintlock and on the right, it said completed.

I just checked my armory chest, and I didn't see it there.

In my order history it says SoT CCU 01. Not sure if thats what you're talking about, but other than that and the Ebon Flintlock I mentioned earlier thats all I see.

Thanks for that info. If you did not pre-order Sea of Thieves, we're afraid you would not be eligible for the Black Dog pack.

For the Ebon Flintlock pistol, you're not seeing that available to you in either armory chest within the game (ship or weapons shop)? Are you able to send us a screenshot of what you see when you open the chest and look at your weapons options for the Flintlock
pistol?

Mister Cazador

Gotcha, thanks for that info. Your Ebon Flintlock should appear in that top slot to the right of your standard pistol.

To clarify, are you playing on the same account as your forums name, Berf Jiggy?

Additionally, if you check My Games & Apps>Sea of Thieves>Manage Content>Ready to Install, is the Ebon Flintlock pistol showing as a separate item to install?

If not, let's have you try
removing profile,
power cycling your Xbox One console, and signing back in. When you launch Sea of Thieves again, do you have any luck seeing your Ebon Flintlock pistol skin variant?

Mister Cazador

Hi there Berf Jiggy, thanks for reaching out.

You may have been experiencing this issue when there was an issue with DLC for Sea of Thieves occurring at the time.

To check, visit your armory chest (on board your ship our outside the weapon shop) and equip a Flintlock pistol. Do you see the Ebon Flintlock pistol available to you within that menu?

Berf Jiggy

Gotcha, thanks for that info. Your Ebon Flintlock should appear in that top slot to the right of your standard pistol.

To clarify, are you playing on the same account as your forums name, ?

Additionally, if you check My Games & Apps>Sea of Thieves>Manage Content>Ready to Install, is the Ebon Flintlock pistol showing as a separate item to install?

If not, let's have you try
removing profile,
power cycling your Xbox One console, and signing back in. When you launch Sea of Thieves again, do you have any luck seeing your Ebon Flintlock pistol skin variant?

removing the profile and signing back in seems to have solved the issue - thank yoU!

TbellCrew

again. reference number 1422895973

Still have yet to get my sea of thieves ebon flintlock pistol