still comm banned but no active bans on account

BLAD3WIING13 · Jun 29, 2017

hey there ive just finished a multiplayer ban a few days ago and a comm ban, the multiplayer ban has lifted but the comm ban hasnt. I checked my account says no active bans. why am I still banned? Thanks

:)

X SIR GOD X · Jun 29, 2017

xbox account needs a fix

my main account is comms banned until october 9th, but it has affected all my other accounts even though no support member has seen a console ban and the enforcement site says that i have no active bans or suspensions.

turk3y · Jun 29, 2017

What happens to your games if you get banned on an XB One

that is the same as it is now, if you manage to break the rules so badly its a lifetime account ban you loose everything jn that account.

for a modified console its the console that is banned, I think you have to involved in active game code hacking or account phishing or other be involved in nasty completely ruin live for others areas to get a perm ban for your actual gamer account, hey are never clear on why accounts are banned tho

HEAV3NSHALLFALL · Jul 1, 2017

Having the same issue over here. Called support and they said there's nothing they could do and no way to appeal the ban because it's not showing any active bans on my account. But somehow it shows up on their end??

Dadwhite · Nov 1, 2018

If all suspensions are expired, and you are therefore clear, try the following steps:

Remove your account from the Xbox.

Give your Xbox a power cycle.

Add your account back into the Xbox.

Attempt to use the social features now.

HEAV3NSHALLFALL

Having the same issue over here. Called support and they said there's nothing they could do and no way to appeal the ban because it's not showing any active bans on my account. But somehow it shows up on their end??

Dadwhite

If all suspensions are expired, and you are therefore clear, try the following steps:

Remove your account from the Xbox.
Give your Xbox a power cycle.
Add your account back into the Xbox.
Attempt to use the social features now.

AridLizard

is your account locked or is it subject to a communication ban by Xbox Enforcement?

accounts can be locked if there are too many failed log in attempts or other suspicious activity.

if it is an comms ban then you should have a message from Xbox Live telling you that your account has been banned and how long the ban is for.

if it is locked you could try the Compromised Account Solution to try and recover it.

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

if it is a comms ban then if it is less than 48 hours all you can do is wait it out. if it is longer you may be able to appeal it by going to the Enforcement site

DJANGOYAFACE

DOES ANYONE KNOW WHY IT COMM BANS ANY OTHER ACCOUNT THAT YOU HAVE? I CAN'T EVEN START A PARTY WITH MY OTHER ACCOUNT IF MY COMM BANNED ACCOUNT IS LOGGED IN.

ANY SUGGESTIONS?

Daft Badger

Not sure how anyone can "compensate" information.lol

I never said you were comm banned this time,you said you have a history of comm bans & the more bans you have the more chance you have of being permanently banned if you keep getting enforcement actions on your account.

Still not sure why you would bring an enforcement action on another account unless you had a console ban but never mind.

You aren't getting your account unbanned so this conversation is over.

still comm banned but no active bans on account