Still awaiting delivery of $5 codes from Get The Most promo

Hello to HelloWorld ... on May 31st between 7p - 8p PDT, I submitted ten (10) images of receipts through the
https://xbox.promo.eprize.com/getthemost/ website, but I've yet to receive a single message to my registered email address, nor have I received any response to the 3 inquiries I've made
through the contact form on the FAQ page. Please let me know the process of processing my receipts, since it's been well over "a few days", as well as well over "3 days" for responding to my contact form questions.

Thanks!

Richard

:)

 

Still awaiting delivery of $5 codes from Get The Most promo

Hello to HelloWorld ... on May 31st between 7p - 8p PDT, I submitted ten (10) images of receipts through the https://xbox.promo.eprize.com/getthemost/ website, but I've yet to receive a single message to my registered email address, nor have I received any
response to the 3 inquiries I've made through the contact form on the FAQ page. Please let me know the process of processing my receipts, since it's been well over "a few days", as well as well over "3 days" for responding to my contact form questions.

Thanks!

Richard

 

Still awaiting delivery of $5 codes from Get The Most promo

Hey man, I am also in similar situation and talking the Xbox Support on the phone right now. I lost $40 since I am missing 8 codes out of the 10 I should have been given.

 

Ambassadors are not reps for the promotion so our knowledge of this is limited. In this case, it would be best to contact @XboxSupport on Twitter, they will respond to you quickly.

You may also try contacting MS through 1-800-4MY-XBOX

 

Thanks for the reply, Leo, but I'm waiting for a rep from HelloWorld to respond ... neither @XboxSupport nor Xbox Support are running the promotion.

 

This is my 7th inquiry to ePrize where my $5 gift-card codes are ... I submitted 10 receipts on May 31st (all before 8pm PDT), and was told on June 10th that 8 receipts were read and credited on June 1st. I was then told by ePrize on June 12th that there
was a technical issue, and that I should see my codes within 24 hours. I was then told by ePrize on June 17th that there was a technical problem, and that I should see my codes within 24 hours. It's now June 22nd, and I've received NO email to my Hotmail
address (and nothing in my spam/junk folder) from ePrize, other than these canned responses. So I'll ask again ... what is the status for generating the correct number of $5 gift-card codes for me ... which is 10?

 

Hey Yukon!

I'm sorry to hear of the delay in responses. It's an unfortunate situation, but you are definitely going through the correct channels of communication to try and resolve these issues. I would suggest to keep trying to establish contact through the
FAQ form at the bottom of the page, simply because HelloWorld does not check these forums.

 

Yukon, I'm dealing with the same exact issue. I am frustrated as all can be. C