Steam版 Forza Horizon 4 不能進入遊戲

Discus and support Steam版 Forza Horizon 4 不能進入遊戲 in XBoX Games and Apps to solve the problem; 好,本人早前通過Steam購買Forza Horizon 4終極版,安裝遊戲後打開主版面進入遊戲,但是在登陸XBOX帳戶的時候似乎出現問題,一直維持在這登入視窗,卻未能連接我的帳戶登入遊戲。 [img] 另外當我決定不等待了離開視窗,卻是說我要有登入設定檔才能 繼續。 [img]... Discussion in 'XBoX Games and Apps' started by kwsyeung, Jan 27, 2022.

  1. kwsyeung
    kwsyeung Guest

    Steam版 Forza Horizon 4 不能進入遊戲


    好,本人早前通過Steam購買Forza Horizon 4終極版,安裝遊戲後打開主版面進入遊戲,但是在登陸XBOX帳戶的時候似乎出現問題,一直維持在這登入視窗,卻未能連接我的帳戶登入遊戲。
    Steam版 Forza Horizon 4 不能進入遊戲 [​IMG]


    另外當我決定不等待了離開視窗,卻是說我要有登入設定檔才能 繼續。


    Steam版 Forza Horizon 4 不能進入遊戲 [​IMG]


    後來本人有就此事,向XBOX網上客服查詢,XBOX客服表示我的XBOX帳戶沒有問題,促本人向Steam客服查詢,但Steam卻說這事件跟他們無關,這令到本人很懊惱,我是付出我的熱情來支持這遊戲的,為甚麼他們不會為這件事 責?? 也有問過人這可能跟我的OS有關,再 上早前Microsoft Flight Simulator不能啟動的事,我決定再次在這裡發問。

    請問我應該要怎麼辦??

    :)
     
    kwsyeung, Jan 27, 2022
    #1
  2. XBF-JoannaDark Win User

    Steam版 Forza Horizon 4 不能進入遊戲

    Hello, kwsyeung,

    I just connected with Turn 10 support, and they suggested that you contact Steam support for this specific issue as it is not an issue with the game itself; it is an issue on the Steam client. Please open a ticket and provide some of the steps from this thread to hopefully provide the information they need to resolve this problem.

    Thank you,
  3. XBF-JoannaDark Win User

    Steam版 Forza Horizon 4 不能進入遊戲

    Hello Kwsyeung,

    Thank you for confirming this for me. Let me reach out to Turn 10 and see what troubleshooting steps they can provide me and hopefully we can get this issue resolved.

    thanks,
  4. kwsyeung Win User

    Steam版 Forza Horizon 4 不能進入遊戲

    In addition, I actually asked TURN 10 for help on the Forza Support Page a long time ago, but obviously, they have no way and seems to have no idea to help me solve the problem, their status has changed solved.
  5. XBF-JoannaDark Win User

    Steam版 Forza Horizon 4 不能進入遊戲

    Hi Kwsyeung,

    Sorry for the delayed response as I was trying to find a solution to this issue. By any chance, do you have 2-factor authentication on your Microsoft account? Second, I suggest you submit a ticket to Turn 10 studios to assist you better and see what they recommend as they might know how to resolve this issue. But before you submit a ticket, here is one last suggestion that worked for some users that encountered this similar issue.

    Troubleshoot:

    1. Sign out of Xbox Live on your PC (might be optional)
    2. Windows Key / Start Menu
    3. Search for and open the "Credential Manager"
    4. Navigate to the "Windows Credentials"
    5. Scroll down to "Generic Credentials"
    6. Click on and "Remove" any Generic Credentials that start with "Xbl".
      . . . . Examples look like this:
      . . . . > "Xbl_Ticket|12345..." (there is more)
      . . . . > "Xbl|12345..." (there is more)
      . . . . > "Xbl|DeviceKey"
      . . . . Here is a screenshot of what these looks like


      [​IMG]

    Submit Ticket to Turn 10 support:

    How do I report a bug? Before opening a ticket please try checking our known issues articles or searching for your issue using the search option at the top of the page. We may already have information or troubleshooting for your issue.



    Please try to report only one bug or issue per ticket. This helps our team investigate and handle these more effectively. If you have multiple issues you would like to report, please open individual tickets for each.



    I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”
  6. XBF-JoannaDark Win User

    Steam版 Forza Horizon 4 不能進入遊戲

    Hi, kwsyeung,

    I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. I see that you are having issues with Forza 4 on Steam. Thank you for providing me with some screenshots of the problem you encountered. I am happy to help and suggest some troubleshooting steps to fix your problem.

    Steam - Linking and unlinking an Xbox Live account

    When you boot Forza through Steam, you will need to link an Xbox Live account to your Steam profile before you can enter gameplay. Click here and follow the steps required to link and unlink your Xbox Live account when required.

    Prerequisites

    Though you may have a Microsoft account already, your Microsoft account must also be signed up to Xbox Live. You can check that it is and create an Xbox Live account if required by clicking here.

    I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

    [Associate is using a translator application. Please be aware that poor grammar and incorrect syntax may occur]
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Steam版 Forza Horizon 4 不能進入遊戲

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