Status Code 80072EF3

Was randomly kicked off of Live while I was streaming a show via the Funimation app and now it refuses to let me log back in.

Leaving this post makes it evident that I've got no problem with my Microsoft account or my ability to use my internet connection on other devices. I've got a broadband connection and have had no problem whatsoever streaming any show at any point for a very
long time (not even a minor case of lag), so the issue's also not something related to my internet connection being shoddy or anything else like that.

Any tips for getting back onto Live would be appreciated. I don't appreciate paying for a service that I'm unable to use due to an issue that's not on my end, regardless of the issue's duration.

:)

 

Status code : 80072ef3

Hey there Dom G UK, have you contacted phone support about this? If not please do!

 

Status code : 80072ef3

I'm still getting this problem too when trying to download Contagious & the newest Twilight (for my GF) - any further news?

 

Before anyone leaves a response, the issue has now resolved itself.

I have no idea of what caused the problem to randomly appear or randomly resolve itself, so if anyone can at least leave an explanation for what may have happened I'd appreciate it as it may help me resolve the issue if it occurs again in the future.

 

Hello.

The error code, "80072EF3" could mean that you're having connection issues or that there is corrupted data on your console's hard drive.

Possible Solutions

Solution 1: Power cycle (turn off and on) the console

Here's how:

1. On your controller, press and hold the Xbox Guide button for three seconds.
   
2. From the on-screen menu, select Turn Off Console and then press A.
   
3. Repeat step 1. Your console will turn on.

Solution 2: Check for and delete corrupted content

Here's how:

1. Press the Guide button on your controller.
2. Go to Settings and select System Settings.
3. Select Storage.
4. Choose a storage location, and then press A on your controller.
5. Choose Games and Apps, and then press A.
6. Scroll down and check for corrupted files. A corrupted file will be marked with a yellow exclamation point.
   
7. If you find a corrupted saved game file, delete it. Here's how:

Select the game, and then press A.

Select Delete, and then press A.

When prompted, "This will permanently delete the selected content from your console. Are you sure you want to delete?", select Yes.

Solution 3: Clear the system cache

Clearing the system cache of possibly corrupted data can resolve problems. Here's how:

1. Press the Guide button on your controller.
2. Go to Settings and select System Settings.
3. Select Storage.
4. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
   
5. Select Clear System Cache.
6. When prompted to confirm storage device maintenance, select Yes.

Solution 4: Troubleshoot network connection

For help with connection issues, see the Xbox 360 Connection Error Solution.

If you keep experiencing the problem, contact Xbox Support.



Source - Error 80072EF3 | Xbox Live Sign In Error