static and crackling sound on my game when I join a party using the Xbox app

Discus and support static and crackling sound on my game when I join a party using the Xbox app in XBoX Rewards & Social to solve the problem; my audio seems to be perfectly fine on my headset when im not in a party on the xbox app but as soon as i join a party it changes my audio and makes... Discussion in 'XBoX Rewards & Social' started by Jack Doran, Mar 24, 2023.

  1. Jack Doran
    Jack Doran Guest

    static and crackling sound on my game when I join a party using the Xbox app


    my audio seems to be perfectly fine on my headset when im not in a party on the xbox app but as soon as i join a party it changes my audio and makes all my games and apps sound terrible, it goes quieter and sound all static can someone please help me resolve this issue

    ***Moved from Windows / Windows 10 / Devices and drivers***

    :)
     
    Jack Doran, Mar 24, 2023
    #1
  2. Kathy A. Win User

    static and crackling sound on my game when I join a party using the Xbox app

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  3. Kathy A. Win User

    static and crackling sound on my game when I join a party using the Xbox app

    Hello Jack Doran,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    Based on your description, you are hearing your game, apps sound terrible on Xbox app while joining a party. Let us check on this together so you will get back to gaming.

    We know how important it is for you to be connected to your friends while in the middle of the game. To have a better understanding, we would like to further isolate your concern.

    1. We notice that this thread was categorize under Windows 10. Knowing that you are describing your issue on PC. May we know if the issue persists if you use the Xbox app for mobile for joining a party?
    2. May we confirm when you said Xbox app, do you mean this application Xbox App or you mean Xbox Game Bar?
    3. May we ask for the make and model of your headset?
    4. May we know if this issue happens even if you use a different headset?
    5. If you were about to join a party, will issue persist if you have your audio output to speaker of your computer or phone?

    Support articles for your reference:

    Troubleshoot game audio or video issues on Windows | Xbox Support

    Try different audio formats for party chat | Xbox Support

    Enable mono audio on your Xbox console or Windows device | Xbox Support

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Ghoul xo Win User

    Why is the Xbox App Broken Since the Last Update?

    Is it playing static on your end or your friends? When I join a friends party they say they hear a weed Wacker sound coming from my mic and can't hear anything I say to them
    Yes thats it, just blasts static but if I put playback on I can't hear it, so it's entirely the app.
  5. HrC Primitive Win User

    Turtle Beach Earforce X1 & Microsoft Headset Stereo Adapter - microphone not recognised

    Same thing happening to me with my astro a40 they produce a crackling static sound when i speak in game or party chat! ITS SO STUPID there freaking adapter does not even work right after they make there chat port a *** proprietary connection and charge us
    freaking money for a adapter! The sad part is my astro a50s get here on monday before titanfall and i wont be able to use them do to this stupid noise...
  6. Ryan99025 Win User

    Xbox App (windows 10) loud crackling noise in parties.

    Hello there

    Thanks for reaching out to us here on the forums with this situation. I understand you're having a crackling sound in parties with your Xbox Live Parties on Windows 10. Are you using a headset or your computers speakers and Microphone? Have you tried uninstalling
    and reinstalling the app itself? When you use your headset plugged in to your phone does it crackle? Let us know with a reply how it goes.

    How to uninstall and reinstall a game on Windows 10
    Hi, I just tested it and it works fine on mobile. I just got a new headset for Christmas so I don't think it matters about that. The crackle also happened with my old headset. No, I have not tried uninstalling and reinstalling the app itself.
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static and crackling sound on my game when I join a party using the Xbox app

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