StarzPlay issue

Discus and support StarzPlay issue in XBoX Games and Apps to solve the problem; Elysium is is a highlighted movie under the action category in the main menu of the app. Upon selecting the movie, an error always pops up saying there... Discussion in 'XBoX Games and Apps' started by ADeadlyFlamingo, Oct 16, 2014.

  1. ADeadlyFlamingo
    ADeadlyFlamingo Guest

    StarzPlay issue


    Elysium is is a highlighted movie under the action category in the main menu of the app. Upon selecting the movie, an error always pops up saying there is a problem. Also, if you even try and search for Elysium, it's not there. It only shows up at the highlighted
    action movies only, not under the movie category or searched. Don't know if this is an issue with either Xbox or Starz but hopefully it will be fixed soon.

    :)
     
    ADeadlyFlamingo, Oct 16, 2014
    #1
  2. MrValentine1383
    MrValentine1383 Guest
    Starzplay help

    Hello all,

    I am having a problem with my starzplay app. Everytime I load up the app the following occurs in this order:

    -An authenticing message appears

    - An error message then pops up that reads:

    parental control notification

    user does not have a subscription

    - I then press retry several times to no avail

    I have already deleted and redownloaded the app 3 times as well as clearing the cache 5 times. I know I have both a starz and xbox live gold subscription active as all other video apps work and starzplay works on my pc and android phone.

    What do I need to do for the app to work?
     
    MrValentine1383, Oct 16, 2014
    #2
  3. Mister Beep
    Mister Beep Guest
    Starzplay help

    Hey there jcobe800!

    Sorry to hear about the Starz Play app issue! Since this is an older thread, I suggest posting a new thread detailing the issue you're experiencing. That way the community can provide support tailored specifically to you! StarzPlay issue :)
     
    Mister Beep, Oct 16, 2014
    #3
  4. chfd098 Win User

    Video apps not showing up

    Same here, went to setup Starzplay for the wife to watch a show and it doesn't show the App. In fact hardly any apps are available.
  5. Mister Beep Win User

    Starzplay help

    Hey there jcobe800!

    Sorry to hear about the Starz Play app issue! Since this is an older thread, I suggest posting a new thread detailing the issue you're experiencing. That way the community can provide support tailored specifically to you! :)
  6. MrValentine1383 Win User

    Starzplay help

    This is frustrating because it will not allow me to activate or reactivate the app when it was working 2 weeks ago. Someone please help before I throw my xbox out of a window.
  7. jakemartinez Win User

    Starzplay help

    I too am having issues with Starz Play. I authenticated my device and then it constantly tells me the servers are not available. There seems to be no issue with any of my connections and Xbox support just tells me to contact Xbox support. I have re downloaded
    several times and cleared my cache and I still get the same message.
  8. Mister Beep Win User

    Starzplay unavailable

    Hey there,

    Thanks for posting. Currently, the STARZplay app is no longer available for the Xbox 360 console. If you would like to inquire about whether or not the app will come back, you will want to reach out to the developer of the app.

    Hope this helps clear up the issue.
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StarzPlay issue

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