Starting a game turns off xbox series s

Try turning off the FPS booster by pressing the = button on the games and going to Manage game and add-ons > Compatibility Options if HDR is available, try turning that off too. It seemed to work with Halo Wars 2 for me on my xbox series S

got the same issue with my xbox series s, i was watching netflix and then the screen turned black, tried to turn off the console but nothin worked

Hello Cael, thank you for reaching out! My name is Victor, I'm an Independent Advisor and member of the Microsoft Xbox Community like you. I hope you are having a good day despite this issue.

I see you are having issues attempting to turn on your console. I understand how frustrating this is, let me assist you in figuring out and hopefully fixing this problem.

As for external hardware troubleshooting goes, I appreciate your detailed explanation on what you've tried already. As the problem persists no matter what combination you've tried, the source of it is likely on the console itself. If the issue is software related, a reset to factory settings should clear up any bugs or errors related to the OS. Please follow the steps below to boot your console into the Xbox Startup Troubleshoter screen, and then reset to factory through that menu:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

2. Wait 30 seconds, and then plug the power cord back in.

3. Press and hold the Pair button and the Eject button on the console, and then press the Xbox button on the console.

(Note that the Xbox Series S and the Xbox One S All-Digital Edition do not have Eject buttons. You can bring up the Xbox Startup Troubleshooter on your console by holding only the Pair button (steps 3 and 4) and then pressing the Xbox button.)

4. Continue holding the Pair and Eject buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the 6. Pair and Eject buttons after the second power-up tone.

7. The console should power up and take you directly to the Xbox Startup Troubleshooter.

8. Select "Reset this Xbox". When prompted, select "Keep games and apps". This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

(Keep in mind that this will remove any and all connected accounts from your console. Make sure you have access to your account's sign-in credentials before performing this reset)

Source: https://support.xbox.com/en-us/help/hardware-ne...

If the issue persists even after factory resetting, you could also try an Offline Update (https://support.xbox.com/en-us/help/hardware-ne...). In case you still experience unexpected shutdowns on your console after all these steps, I'm afraid the issue is likely related to internal hardware, and you should look into getting your console serviced. For more information on that, check the support page below:

https://support.xbox.com/en-us/help/hardware-ne...

I appreciate your understanding, and feel free to reach out if you have any further questions. Take care!

(Note: Keep in mind we are simply users of Xbox products and services trying to assist and guide other gamers here on the forums. I will try to respond as soon as possible if requested, and I appreciate your patience in case of any delays. Also, please remember that this is a public forum, so be careful never to share any personal information that could put your or your account's safety at risk.)

On Xbox Series S, wanted to play Alice Madness Returns off Xbox game pass which is meant to be backwards compatible, but have this error 80151103.

So the game wont start and I only get to see the welcome/ start screen and says it needs a profile/ login.

Tried various so called fixes but nothing works, fails on downloading profile.

If I am on Series S should it not use my profile anyway and just start?

I have almost the same problem except the error message says

“if you’re using Xbox series X/S, note that HDMI audio can’t be turned off. In other consoles, either optical or HDMI audio must be on. (0x80bd0009)

Why can’t I turn off hdmi audio on Xbox series x it makes no sense?