Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the...

Discus and support Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the... in XBoX Games and Apps to solve the problem; I have Starfield installed on different PCs. When I tried to load my last save and play on a different PC today, I got the message "This save relies on... Discussion in 'XBoX Games and Apps' started by WillHoward2, Sep 2, 2023.

  1. WillHoward2
    WillHoward2 Guest

    Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the...


    I have Starfield installed on different PCs. When I tried to load my last save and play on a different PC today, I got the message "This save relies on content that is no longer present. Some objects may no longer be available. Continue loading? Constellation, Old Mars"

    I am using my GamesPass Ultimate subscription with the premium content add-on. I am trying to load the game through the games pass interface. Since the Old Mars pack is supposed to be available to everyone with my subscription, it really doesn't make sense. I don't want to lose anything I have in game, so I'm not going to be able to play on this PC until it is resolved, or I am assured that I won't actually lose the items.

    Please advise.

    :)
     
    WillHoward2, Sep 2, 2023
    #1
  2. MaliciousLoki Win User

    Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the rest.

    Exact same issues as others have posted. Installed Starfield on a completely clean, fully driver upgraded Win11 install. Nothing else on it. Run the game (after enabling offline play, THANKS BETHESDA/MICROSOFT FOR NOT TELLING ME ABOUT THIS), it complains about content missing. Okay, go back to game and select Premium Edition, install it. 56MB later, says installed. Only folder, though, that shows up is Constellation, not Old Mars. Further, even if I wanted to copy the files manually as other people have suggested (to at least fix the Constellation missing content), I can't - even though I'm administrator - because of file system permissions.

    This game is bugged to hell and back, and installation issues like this are not making things any easier. I am NOT going to uninstall/reinstall every time something like this happens - that's over 100GB of wear and tear on a brand new NVME drive. No thanks.
  3. AZRoboto506 Win User

    Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the rest.

    I just uninstalled it at reinstall on my c drive solved my problem
    Did you uninstall all content or just the game?

    And when it reinstalled, did it reinstall with the content all in the Starfield folders?
  4. hoagy33 Win User

    Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the rest.

    I am having the same issue. It the Mars folder won't show up. Only the constellation one. And I when I go to the game pass online on the PC it says I don't need to download anything. But only the constellation folder is showing up.
  5. serge r Win User

    Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the rest.

    I uninstalled all with Xbox app

    Installed game

    Waited for game tobe installed

    The installed premium pack

    Om c drive

    Still is see the folders under c

    Did move anything

    And it worked

    Skins are in the game now
  6. AZRoboto506 Win User

    Starfield is not recognizing my special pre-order items on one of my PCs, but it is on the rest.

    I have the same issue as you, but I'm unable to even move files due to Xbox game folders having this permission I can't change preventing me from writing into the data directory.
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