Starfield in Microsoft or Xbox Store on PC not available.

CorgiHagrid · Oct 14, 2023

I am subscribed to the Standard Game Pass subscription, Starfield does not appear in my store.

The only thing I can think of it possibly not being available in my region as that tends to happen a lot where I'm from specifically in the UK/GB, but other people in my region have access.

Opening Starfield from the Xbox store website will lead me to the page in the Xbox App but it is "Not Available"

The link in subscription management to upgrade this pass results in this:
The URL may be misspelled or the page you're looking for is no longer available.

I signed up to play Starfield but I cannot.

:)

Smwutches

GTA V is not available because it's not available in the Microsoft Store for PC. Starfield has not been released in the UAE through Microsoft.

Gerardo CG

Hi there, my name is Gerardo, and I'm an Xbox player, just like you.

I'm glad to read that you were able to resolve the issue.

Most of the time, when some games appear as unavailable, it's due to a problem with the region, just as it happened in your case. It could be that the Windows region is configured incorrectly or that your Microsoft account region is incorrect. I've seen many players, for example, with their Windows region set to something completely different without realizing it, and correcting it brings all the games back to normal. It's a simple thing, but it can be challenging to know that it might be causing the issue.

Once again, I'm glad that it has been resolved, and I appreciate that you shared how you resolved it. This will help more people who have the same problem and come across this thread.

Best regards.

CorgiHagrid

This video fixed it for me:

https://www.youtube.com/watch?v=HUdIjAdn2fk

My computers region was mismatched from my account region.

Tomm_A

Hello ManuelTerrero,

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, you are trying to get Starfield game and showing not available to you even if you have Xbox Game pass subscription. Let us check and see on what we can do to help resolve your concern in a timely manner.

We are going to ask few questions to help us isolate the issue further.

1. Are you signed in same Microsoft account where the subscription of Xbox Game Pass was tied up both on Microsoft store and Xbox app?

2. Are you using personal Windows PC or work PC when checking the availability to install the game?

For the meantime, you can try signing out and signing in back your Microsoft account both on Microsoft store and Xbox app and check the availability of the game. The game should be available for your account provided that your subscription is active. You may check also from Microsoft store directly and see if you can install. To install the game on Windows PC, your device must meet the system requirement being set by the game developer or you can check it here: System Requirements - PC - Starfield - Bethesda Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

GEORGE KARA

Because of xbox app is broken when you uninstall-reinstall the game or verify the game files, files are not uninstalling completely or not installing correctly. So first uninstall the game from xbox app then uninstall the xbox app. Reset microsoft store from settings>apps>advanced settings. Check documents/my games if there is starfield folder delete it. Install ccleaner for pc open disk analyzer on ccleaner and search for starfield, delete every file you see there. Restart. Reinstall the xbox app from microsoft store, then install starfield at one time without pause and you're good until next update...

Starfield in Microsoft or Xbox Store on PC not available.