Starfield freezing on Home Screen (Xbox Series X)

Hello Nick S, my name is Vanessa, and I would be happy to help.

It seems like a problem with the game itself or the console itself, some corrupted file, it's also not bad to rule it out. In this case, I'll just make some suggestions.

Problem with the console. It's possible that there is a problem with the Xbox Series X console that is causing the problem. In this case, you can try restarting the console or performing a factory reset. Just make sure you choose the option that allows you to keep your apps and data stored, as the reset will be responsible for repairing corrupt or defective files on the console. This will rule out that the problem is your console.

Problem with the console storage. It's possible that there is a problem with the Xbox Series X console storage that is causing the problem. In this case, you can try moving the game to a different storage unit or deleting the game's saved data.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Thank you so much! Resetting the console worked!

It’s the same with my series X. Everything is fine on my end. The game either freezes or crashes at least 5 times a play through. I heard Starfield can’t keep up with the graphics that X expects on their end.

I'm only on Xbox, also. Loading Starfield save games from Series S to Series X and back.

The fix I suggested above doesn't always work. Since posting it here, I've seen it work about 30% of the time. Initially when it worked a few times consecutively, I thought it might be a relatively decent workaround, if not a semi-permanent solution.

I was wrong.

There have been times when Starfield doesn't appear at all in the Quick Resume menu, or does and then disappears from it, which in itself is odd, and makes me think QR is still a root or at least one factor contributing to this issue.

Since reporting my possible solution on 9/26/2023, I've needed many times to have one Xbox on, idling on its home screen, go to the other and log in, start Starfield there, and that will allow the game to sync saves between the Series X and Series X and vice versa.

I'm still waiting on a permanent fix from Bethesda or Microsoft on this issue.

how do you even do that on xbox? like can you fix the corrupted file bc i have the new series x and it freezes after having a few minute of bad fps then it kicks me entire to the home screen.