Starfield fails to launch.

Discus and support Starfield fails to launch. in XBoX Games and Apps to solve the problem; Hello, I bought game pass ultimate with the express purpose of playing Starfield but after installing it, I tried to launch the game and it crashed to... Discussion in 'XBoX Games and Apps' started by Gareth Rayner, Sep 14, 2023.

  1. Gareth Rayner
    Gareth Rayner Guest

    Starfield fails to launch.


    Hello,

    I bought game pass ultimate with the express purpose of playing Starfield but after installing it, I tried to launch the game and it crashed to desktop. Below are the steps I've taken so far to resolve it.

    Updated graphics card drivers.

    Updated all other drivers.

    Updated Windows.

    Uninstalled and Reinstalled the game about 8 times.

    Verified the files.

    Run as Administrator.

    Disabled all overlays.

    Tried to launch outside of the Xbox app.

    Clean boot.

    Disabled antivirus and firewall.

    Tried to take ownership of the game files via Windows Security.

    I also have found an error message in the Windows Event Viewer, not only is there a warning for a memory leak but also, exception code 0xe06d7363.

    Anyone have any advice?

    Gareth

    :)
     
    Gareth Rayner, Sep 14, 2023
    #1
  2. CarTzy Win User

    Starfield fails to launch.

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    Starfield fails to launch.

    Hello Gareth Rayner,

    Thank you for posting in the Microsoft Community.

    We recently launched a Beta product called the Gaming Services Repair Tool for PC. This tool automatically runs checks and installs needed updates to the Gaming Services for your PC, which can resolve many game installation and update issues. Note that as this tool is currently in Beta, it will open a command prompt that only displays English at this time.

    To view our support article on this beta product, go here.

    To download the Gaming Services Repair Tool for PC, go here.

    If you continue to experience issues after using the repair tool, it’s possible that there’s another issue that needs to be resolved first. Try the solutions provided in the Xbox App for Windows troubleshooter.

    See: Game Release Known Issues for September 2023 - Microsoft Community

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  4. Mavis - MSFT Win User

    Starfield not launching

    Hello Damion,

    Thank you for using Microsoft products and posting to the community.

    We fully understand the inconvenience the issue has caused and that the current situation can be frustrating. Recently in the Answers forum we have received a lot of feedback from users about this issue, stating that the error code 0x80004005 occurs when launching Starfield, here are the related threads I found that you can refer to.

    Starfield only 0x80004005 - Microsoft Community

    Starfield keeps giving me Error code: (0x80004005) when I try to - Microsoft Community



    In one of the threads, a user Stone Hardgod mentioned that disabling Quick Resume can fix this issue, you can refer to it.

    Starfield PC saved game causes 0x80004004 error on XBox - Microsoft Community



    However, I have to say that since you only get the problem when running this game, then it is very likely that there is something wrong with the game itself. For this, contacting Starfield support directly for feedback on this issue may be a better option. Below is the contact information I found for Starfield support that you can refer to.

    Starfield - Bethesda Support

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Your understanding is highly appreciated. Hope you are keeping safe and well.

    Sincerely

    | Microsoft Community Support Specialist
  5. Kev_218 Win User

    Starfield preload fails preload error code 0x80073b16

    I've also just successfully downloaded and installed another pc game pass game and that worked, but starfield is still failing.
  6. Monkey D Luffy Swh Win User

    Is anyone having issues preordering Starfield from the Xbox store ?

    I per order Starfield on August 16 2023 and today I went to Microsoft website it said failed purchase
Thema:

Starfield fails to launch.

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