Starfield crashes upon starting new game with no error message.

I have concluded that my PC is simply not strong enough to play the game. I have just resorted to playing the game on Xbox One X.

Hello James Rodríguez,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to fix the issues with Starfield. Based on the information you've provided, it's possible that the issue could be related to your PC's hardware, software configuration, or your PC maybe having difficulty running the game. Just a reminder, we are not able to double check your account here manually since we do not have the option to. No worries, we do have some troubleshooting steps here that we may use for the issue.

Before proceeding, I need to know more details so that we can get the best possible troubleshooting for you.

-May I know the full specs of your PC?

Basing on the statement you provided above, here are some troubleshooting steps that you may try:

1. Update your graphics card drivers: Make sure that your graphics card drivers are up to date. You can usually find the latest drivers on the manufacturer's website.



2. Verify the integrity of the game files: Sometimes game files can become corrupted during installation. To verify the integrity of the game files, open the Xbox app, go to "My Library," right-click on Starfield, and select "Verify."



3. Disable any overclocking: If you have overclocked your CPU or GPU, try disabling it to see if that resolves the issue.



4. Run the game in compatibility mode: Right-click on the Starfield executable file, select "Properties," go to the "Compatibility" tab, and check the box next to "Run this program in compatibility mode for" and select an earlier version of Windows.



5. Disable any third-party software: Sometimes third-party software can interfere with games. Try disabling any antivirus, firewall, or other software that may be running in the background.

6. Try installing a different game with a lower PC requirement and try to run it on your PC. If it is completely working, then your PC may not be able to completely support the requirements on running Starfield.


Hope I helped!

Please do not hesitate to ask if you have further concerns.
YanYannn
Microsoft Community Moderator

Hello James Rodríguez,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

No errors were found when troubleshooting and the error message is gone but upon launching it will start the game but freeze as soon as the menus loads, and other times upon launch it will show as a black screen with my cursor showing as the blue loading circle then the crash menu pops up saying the basic "Close app" and "Wait for response". I will try uninstalling and reinstalling the game and possibly that will fix it.

My BRAND NEW XBOX keeps crashing.

How exactly is it "crashing"?

Do you get an error message? Or is the screen black when you start the console? Are you able to start a game which then crashes to the Home Screen? Or does the game crash the console so it's restarting?

Please describe your issue in a bit more details. Only then we can try to help you.