Starfield crashed and now it won't start nor will it let me repair the game

I'm sorry to hear that you had to refund the gamepass. We appreciate your feedback and we are always working to improve our service and games. We hope you will give us another chance in the future and enjoy our other titles. Thank you for choosing Xbox and have a great day.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

No changes, I just ended up refunding the gamepass and I'll wait until the game is either cheaper on steam or in a better state

Thanks for the help though.

Hello JamesBaconator,

I'd like to know if there were any changes after running the gaming services repair tool?

Hello JamesBaconator,

Thank you for posting in the Microsoft Community.

I can see that Starfield game is crashing. I'm here to help you troubleshoot the issue and get you back to playing as soon as possible. To better assist you, I need some more information from you. Please answer the following questions:



- What platform are you playing on? (Xbox Series X/S, Xbox One, PC, etc.)

- Do you have the latest updates installed for your platform and the game?

- Are you playing online or offline?

- Do you have any mods or add-ons installed for the game?

- Have you tried clearing your cache or reinstalling the game?

- Do you get any error messages or codes when the game crashes or fails to launch?

If you are on Windows:

We recently launched a Beta product called the Gaming Services Repair Tool for PC. This tool automatically runs checks and installs needed updates to the Gaming Services for your PC, which can resolve many game installation and update issues. Note that as this tool is currently in Beta, it will open a command prompt that only displays English at this time.

To view our support article on this beta product, go here.

To download the Gaming Services Repair Tool for PC, go here.

If you continue to experience issues after using the repair tool, it’s possible that there’s another issue that needs to be resolved first. Try the solutions provided in the Xbox App for Windows troubleshooter.



Please see: Game Release Known Issues for September 2023 - Microsoft Community

If none of these solutions work, please let us know and we'll try to help you further. You can also check the official Starfield website or forums for any updates or known issues.

I'm playing on PC through gamepass.

The game and the platform are up to date.

I am playing online

I don't have any mods or add-ons

I have reinstalled the game once but not cleared the cache

The only error code I've gotten is 0x800704cB when I first crashed and after that I get no more errors.

However when I try to relaunch the game again I get Error code: (0x87e00029) which won't go away until I restart my PC

Here's an image of the error code

I'll give the Gaming Services Repair Tool a try and see if anything different happens.