Starclub has been reset to 0 stars???

They've changed the amount of money you need to spend to reach a new star level and in doing that they've decided to start you over a 0%. As if that wasn't enough they decided to add insult to injury and knock you down a star level or two.

There are a lot of upset people.

I'm now 0 stars and 0%. They reset it twice this year. In January and September. In January at least they didn't knock you down a few star levels. They just reset your current progress to 0%.

This isn't a huge deal to me because I could never get past the first star, haha. I would always complain about it in the survey because my rebate was a lot better based off my Gamerscore. My progress has been reset to 0 as well, oh well.

It is in the main menu where the StarClub is you go there to change the difficulty

Hello alfey707,

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). From our FAQ:

Will my Star Rank change from year to year?

In September 2015, a year after we first launched MyVIP, we re-evaluated the program and made adjustments where necessary. In order to respond to our growing membership numbers and expanded regions, we adjusted the levels of MyVIP to better focus on offering
additional monthly missions and other ways to earn for more members around the globe.

Based on community feedback from our members, there was some confusion about when and how MyVIP would be recalibrated on a yearly basis. In order to simplify and streamline the process, and to let you know exactly how much time you have to build your rank,
moving forward we will recalibrate your Star Rank progress based on the calendar year. This means that you currently have until 31 December 2016 to boost your starting 2017 MyVIP Star Rank, which will be based on your overall spend between 1 September 2015
to 31 December 2016. You can see your current projected Star Rank for 2017 on MyRewards.

In the future, we will consistently recalibrate your MyVIP Star Rank based on your calendar year spend from 1 January to 31 December. We are also focused on adding even more ways to Reward our most loyal VIP members with additional special offers and VIP
Exclusives events. Check out MyMissions for all of the most current ways to earn!

Furthermore, this year, we had a special overlay before the recalibration on the MyRewards page that showed your spending for the year, and where you would be placed in the next year. Also, we sent an email about this recalibration.

You have been making purchases that are not pre-orders, in-game consumables, or subscription purchases (as those are excluded from MyVip) over the last 2 weeks and those have not updated? Or are you perhaps referring to the annual reset where spending progress
is reset each year and you keep the star(s) you earned from the prior year?