Star Rank reset?

Preorders do not count towards VIP.

The progress is what resets. You spend money this year, whatever rank you get to is your star rank for the following year. So you were 1 star last year (since you didn't make it to 2 star) and you will keep 1 star this year until you spend enough to earn
2 stars. However much money you spend this year will increase your star rank and you'll have that rank the following year.

That is how they've done it the last 2 years.

Ranks reset each year. They were scheduled to be reset on January 1.

Per the terms of the previous punch card, since Resident Evil is released after that punch card ended, it would not actually complete the card and give you credits until after the game is released later this month.

Hello Flame Architect,

There is currently an issue processing user purchases correctly for MyVIP. We have determined the root cause for this issue and are working on deploying a hotfix, which should be available by the end of the month. Apologies for the confusion.

Ranks reset each year. In order to maintain or raise your rank, you need to spend the same amount or more each year. Thanks will reset again on January 1st. So you would need to spend enough to reach level 4 by December 31 in order to be put back at level
4.