Standalone xbox one wireless controller warranty

Discus and support Standalone xbox one wireless controller warranty in XBoX on Windows to solve the problem; Hi, I bought a stand alone xbox one wireless controller for my ipad pro. I want know the warranty period of this controller, so I googled it and got an... Discussion in 'XBoX on Windows' started by kt080921, Dec 28, 2019.

  1. kt080921
    kt080921 Guest

    Standalone xbox one wireless controller warranty


    Hi, I bought a stand alone xbox one wireless controller for my ipad pro. I want know the warranty period of this controller, so I googled it and got an url.

    https://support.xbox.com/en-US/xbox-one/controllers/controller-warranty

    When I submit the serial number, I got some message confused me a lot.

    "We’re sorry, but this item is no longer in warranty.

    Based on your controller activation date, your controller is out of warranty. You can purchase a replacement at the Microsoft Store."

    What is that means? I had just bought it. What is the right manners to get the warranty information of the wireless controller.


    Standalone xbox one wireless controller warranty [​IMG]

    :)
     
    kt080921, Dec 28, 2019
    #1
  2. steeledwand7664 Win User

    Standalone xbox one wireless controller warranty

    Standard warranty depending on what country you live in is 90 days.

    If you feel that you are still within that 90 day period and you still have your receipt you can contact xbox support by going to support.xbox.com/contact-us and request either a call back or to chat with a live agent they will probably request you to email
    them a picture of the receipt and they should be able to help you out there.

    You will more than likely have to send the controller at your expense back to them and they would send you a replacement controller.
  3. xxxTIMBURYxxx Win User

    Standalone xbox one wireless controller warranty

    Most retail stores have a 30 day refund/replacement policy. If you just purchased your controller and are having issues with it, I suggest returning it to place of purchase for an exchange.

    If this is not an option, Microsoft has a 90 day warranty on controllers. Visit HERE to contact support regarding your issue.
  4. AquarrzSudnnym Win User

    Controllers

  5. XBF Jasmine Z Win User

    Problem control XBOX ONE S function [RB]

    Hi Edwin,

    Thanks for reaching out to us! It seems the controller might be damaged or perhaps dirty. It would be best to clean the controller or if the controller still has a warranty, to have it sent in for a repair.

    Follow this link in order to check the controller warranty:
    Request an Xbox controller replacement     or check out the following link:
    Troubleshoot your Xbox One wireless controller.

    I hope this information helps! Let us know how it goes :)
  6. XBF Crystal P Win User

    Controller Stopped Working when plugged in to charge

    Hi there Travis,

    Thanks for reaching out. I'm sorry to hear about the issue with the controllers. If you went through the

    Troubleshoot your Xbox One wireless controller wizard     and the problem persists.

    Unfortunately we’re unable to fix the issue with your wireless controller, and it will need to be replaced. Click

    Replace your controller     below to check your warranty and initiate an exchange.

    Hope this helps.
Thema:

Standalone xbox one wireless controller warranty

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