SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem...

Discus and support SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem... in XBoX Accessibility to solve the problem; Please Help, I have been locked out of my account for almost 3 months now because of a problem that happened on Microsoft’s side. I am going through... Discussion in 'XBoX Accessibility' started by Carter Britton, Jun 24, 2020.

  1. Carter Britton
    Carter Britton Guest

    SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem...


    Please Help, I have been locked out of my account for almost 3 months now because of a problem that happened on Microsoft’s side.
    I am going through the process of changing my security info, but it says it will Take an entire month more to actually get into the account.
    I was a paying customer who bought hundreds of games including game pass and I have not been able to use it at all.


    I believe Microsoft owes me some type of compensation for the trouble the system caused me.
    I have not even been able to cancel my monthly payments and in addition to that I am paying for another account now just to pass the time until my other account works again. Also Is there a way to speed up the recovery process?

    I have tried every possible way to get back into my account by talking to Microsoft support weekly. They told me to come here to get engineer help. There has to be a way to unblock my account faster. I am just about ready to file a lawsuit because of Microsoft's
    incompetence in my situation.

    :)
     
    Carter Britton, Jun 24, 2020
    #1
  2. Drea Got It Win User

    SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

    Have you tired to verify your account online?

    1. Sign in to your Microsoft account.
    2. Scroll down to Security and under Update my security info, select Update.
    3. This takes you to the Security basics page. Select Update my info.
    4. Review your current security info to ensure everything’s correct.
    5. Select Verify next to your security info.
    6. You'll receive a security code via text or email to verify that you're the account owner. Enter the code when you receive it, and then select Verify.

    https://support.xbox.com/help/family-online-safety/online-safety/verify-security-information

    Can you let me know if this helps?
  3. Carter Britton Win User

    SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

    Got the same error message. I have done everything I can do from my end.
  4. Sonasinverinate Win User

    can I change my email address?

    this is the error I'm getting

    There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.
  5. 70c26e2a-96ad-45e0-b Win User

    My friend cant change his password

    yeah, and when he does, it says "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." and it has said that for the past 7 days
  6. Teeejaii Win User

    Mic not working, can hear but others can't hear me.

    I'm having this exact same problem. I have tried 2 controllers, 2 headsets and still they can't hear me but I can hear them. One strange thing though is that when I try to enter "privacy and online safety" I get the error message "try again - there is a
    temporary problem with the service. please try again."
Thema:

SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem...

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