SRX1362790304ID - I have provided all of the information required and support refuses to ...

Discus and support SRX1362790304ID - I have provided all of the information required and support refuses to ... in XBoX Games and Apps to solve the problem; Received a redemption code when I bout a new XBOX1. I have been sent to Wal-Mart. (NOPE) I have called support and provided information. Told I... Discussion in 'XBoX Games and Apps' started by Ren3737, Nov 21, 2016.

  1. Ren3737
    Ren3737 Guest

    SRX1362790304ID - I have provided all of the information required and support refuses to ...


    Received a redemption code when I bout a new XBOX1. I have been sent to Wal-Mart. (NOPE) I have called support and provided information. Told I would be called back (NOPE) Just got a note today saying they were closing the ticket.

    I NEED A NEW CODE. THAT IS IT. EASY TO RESOLVE.

    :)
     
    Ren3737, Nov 21, 2016
    #1
  2. A Bamboo Eater
    A Bamboo Eater Guest
    Need Help With Account

    Hey locks04,

    Provided that you have all of the information for the account, and are still having problems you would be better off contacting phone support. If you are still not able to reset the information:
    support.xbox.com/contact-us
     
    A Bamboo Eater, Nov 21, 2016
    #2
  3. DanTheMAN953
    DanTheMAN953 Guest
    PRIZE NOT ARRIVED YET?!? Tomb Raider Contest Champion!

    Hi,

    Back in April, I entered the Tomb Raider Trivia Contest, in which I surprisingly won the grand prize. The link is provided here: http://www.xbox.com/en-au/contest/tombraider

    As you can see when you visit the competition website, my gamertag is displayed as the grand winner. It has been over 3 months now and I have had no contact of any sort from the promotion, besides an email which told me I had won and the information that
    was required to reply to the email. I have replied to the email several times and no contact has been made. I have talked to xbox live support and they can not help me as supposably they do not have any information about the competition, and they only support
    it.

    If someone could please help me so I could get some sort of contact information with the promoter, that would be awesome! As my prize should have arrived by now after three months of waiting.

    Thanks Dan
     
    DanTheMAN953, Nov 21, 2016
    #3
  4. The_Last_DJ Win User

    Refusing to Provide Customer Support

    Hello Ridley40! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear you are having trouble with pausing. Which console is this? Does it also do it with Blu rays if you have any?
  5. GMAN990 Win User

    xbox live

    Please re-read my first post, you will have to provide all of the details in bold in the link I posted to, if you require help you need to provide information so people can help just as you would if you phone support
  6. {Parity} Win User

    Add account to preview - per MS support

    There is a forum for Preview member but to log in you have to be a member. The people in support have little correct information regarding the preview program. They give people the incorrect information all the time. You have been provided the information
    required in the posts above. If you have any additional questions don't hesitate to ask. Happy Gaming!
  7. Mister Gwyther Win User

    Can't Recover My Account

    If you cannot provide the information required in these forums or by phone support, you won't be able to access the account.
  8. Fred E 104 SII Win User

    Achievement won’t unlock

    What are my options here?? Go back to UBI Soft support and inform them of a buggy achievment which ive already done and still updating them about?

    I already have all requirements met for the achievement which im more than willing to provide.

    When i talked to microsoft support they agreed with my conclusion. So what now?
Thema:

SRX1362790304ID - I have provided all of the information required and support refuses to ...

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