Spotify audio mixing not working

So recently I realised something wrong and broken in spotify. The Audio slider, on the xbox one version of spotify,dosent work for me. It did for months and know it just stopped. Basically, Whenever I turn up or down the audio slide it dosent change the
Volume of the song. I could use the xbox audio, not spotify, but it effects my game. Someone please HELP

Hi there

Sorry to hear about this. What you can do is simply try uninstalling and reinstalling the app.

Hope this helps

Have you tried searching for spotify on the store from another account on your console then try to install the app?

I haven't had this problem. My problem with spotify: I was listening to an album, then an ad came on, when the ad ended there wasn't any audio. I opened the app to see if it was paused. I pressed play on a song, no audio, tried a different album still no audio. I closed spotify then when I reloaded it said Something Went Wrong. Reload, This App Needs To Be Reinstalled (never seen that message before). Reinstalling didn't help. After closing and reinstalling multiple times finally spotify just started working again. Also awhile back spotify would close itself randomly after a few songs, no other game or app would do this.

I have the 720+ as well. Audio and Chat works perfect with the 360, however for some reason the Xbox One's Optical Out signal will not mix with the 720+ Mix Amp. However the audio does work with the Xbox One if the setting is set to "Stereo (Uncompressed)"
I also have the Xbox One Chat Mod that works with the Tritton 720's. Hopefully Microsoft can update their Optical Out signal so the Mix Amp can receive and convert the signal.

[quote user="stayfrosty70"]

Ok ive got one for you all

Other people say you need a mix amp for certain headsets to work . I got my after glow working with a digital to rca audio converter. Give it a try it works

[/quote]

The mix amp is what blends the game audio and chat into your Turtle Beach headsets or other gaming headsets.

No, I cant hear any audio when I'm not using Spotify as well