spent points to get reward and it took the points but didn't get anything and we spend alot of ...

The credits should show as pending on the rewards site about 96 hours after you redeemed them. If you just redeemed them in the past couple of days, they will be deposited in mid-June.

The credits should show as pending on the rewards site about 96 hours after you redeemed them. If you just redeemed them in the past couple of days, they will be deposited in mid-June.

It doesn't show pending it says redeemed

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Flip and Win might as well be a scam from Microsoft, I decided too try my luck at it as I had reward points (That I didn't even know I had) and ended up spending 4,300 reward points for a chance too win at least anything but after spending all of them
I won nothing back. That's 4,300 reward points redeeming something that's 100 point's per try, so after 43 tries without winning anything back for it and I'd have been at least slightly more happy even if I'd only won 50 reward points back. My advise too those
who think about trying it, don't waste your time just spend the reward points on instant rewards and actually get stuff for your reward points instead of getting nothing.

Actually I've spent $0. I earn about $25 in points per month just doing the offers and collecting the points in the rewards app and game pass app. Cashing out 46,000 points for games that are on sale to get an extra 4,000 points back is a win win.

True, you aren't out of pocket as you have used the Rewards points. Guess it depends how much money you earn/spend a year on games...if that £40 (sorry, no clue on $ amounts) you spent means you end up needing to spend actual money for other games at a later point, then it's wasted money

To me, I couldn't spend that much on stuff I don't need just to get a few extra £, even if it was from the Rewards balance