Spent $30 for Freedom Rewards Pass, only counted $20

SWAMPAMONSTA · Mar 12, 2018

As title says, I spent $30 on Fortnite BR. Rewards says “Spend $30 to get 2,000 Credits & 2 Gems” but it says I only got accounted for $20. It was this month too so what’s going on?

:)

Pure Snipez xx · Mar 12, 2018

Prestige pack 1

So I bought another prestige pack this month prestige back I and was wondering why it didn't automatically counted towards my freedom rewards again (bought it two/three days ago) and was wondering if it would be added to me free pass part of the freedom
rewards. Thanks for any help

Trapper712 · Mar 12, 2018

Missing Credits

I spent over $38.00 on Freedom Rewards this month (May) but the credits were not added to the Free Pass credits program. I was only credited with spending $5.00 in the FREEqeuent Player credit program

XBLRewards8 · Mar 13, 2018

Hello SWAMPAMONSTA,

From the FAQ:

When will I receive my Rewards Credits?

Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

Since you only made your third purchase a few days ago, it has not yet been fully processed.

XBLRewards8

Hello SWAMPAMONSTA,

From the FAQ:

When will I receive my Rewards Credits?

Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

Since you only made your third purchase a few days ago, it has not yet been fully processed.

XBLRewards8

Hello Fascist Fish,

As it says in our FAQ:

Which Xbox Store content is eligible for this offer?

This offer is only open to add-on content for Free to Play titles purchased from the Xbox Store. Add-on content includes but is not limited to gem/coin packages, additional skins, starter packs, etc. This does not include purchases made within the game,
as well as purchases made using premium or earned currency.

Since your purchase was made from within the game, it was not eligible for this offer.

XBLRewards8

Hello Fascist Fish,

From the FAQ:

When will I receive my Rewards Credits?

Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

We see that the Credits are now pending in your account. Please keep in mind for future reference that it takes us about 96 hours to receive and process new information, like play time. Since you opted in to this offer a previous month, currently that opt-in
event will carry forward, and there was no need to opt-in this month as well.

The 100th Man

It's not working for me at all now. It didn't work last month on certain games, either. Microsoft isn't in the game to actually give stuff away. It's simply false advertising to inflate the number of players on their free games. They will cave in and give
the reward to those who complain enough, I suppose, but eventually someone will get mad enough to take regulatory or legal action, and then they'll simply drop the program.

Pure Snipez xx

I also was wondering if Skyforge now counts for freedom rewards since its now free

Spent $30 for Freedom Rewards Pass, only counted $20