Spam/ follow bots

Hi Jakob!

Unfortunately, we cannot control who's going to follow us. That's fine because it's like they're trying to add you as friend - as long as you don't accept or add them back, they cannot be part of your friend's list.

You may instead change or edit your privacy settings to control how you communicate or share your account information online.

Press the Xbox button to open the guide.
Select Profile & system > Settings > Account > Privacy & online safety > Xbox privacy.

Microsoft is already aware of the recent wave of spam bots messaging random users, according to this reddit post.

Do not reply to spam bots or follow any links they send you. Simply report the message, and block the bot's gamertag.

Hi Benjamin4326 my name is Belle. I'd love to help!

If you didn't do something against Microsoft Services Agreement and the Xbox community standards, there's nothing you need to worry about and it would be unlikely for you to get banned as it's not your intention to do so.

You might want to consider configuring your privacy settings https://account.xbox.com/Settings to limit the followers.

For your reference, you can check Microsoft Services Agreement: https://www.microsoft.com/servicesagreement

And Xbox Community Standards for Xbox:

https://www.xbox.com/legal/community-standards

In this case, we hope you can report the user with the steps here
http://xbx.lv/2onlecz
so they can get this cleared up.

The enforcement team does not use the forums. You can use the reporting and blocking features on the console to bring these users to the attention of the enforcement team.