soulcaliber5959/wrong enforcment action

My account had been banned while I was in the shower and someone had got on my account saying very bad words on the texting and had got me suspended for a week but it had been a week or two since it had happened and I still haven't got unsuspended. please
help

:)

 

Enforcment Action

The enforcement don't use the forums.

An email should of been sent to the address linked to your account telling you why & how long you are suspended or you can check on the enforcement site
http://enforcement.xbox.com/home

Like the gamertag by the way,love a bit of Northern Soul myself.

 

Enforcment Action

I have had an Enforcement Action placed on my Xbox Live account. I can not fully understand the reason why.

It is only for a 24 hour period and it is due to my communication, messaging I believe so I can't chat or message.

World of Tanks certainly brings out the armchair generals in force, stating how bad you are or how you need to play, so at times, one reacts with an odd expletive pertaining to self pleasuring. I am sure I only used it once.

In fact my American and European gamer pals, refer to me as an English Gentleman, as it is unknown for me to fully participate in some of the conversations that arise that border on vulgarity.

When one hears the fruity language that I would not tolerate in my household, in The Division, sold by and endorsed by Microsoft, its a very bitter pill to swallow.

I have however reported a gamer for the content of his conversation whilst in party chat and appalling references he was making to African Americans. I hope that this has nothing to do with my Enforcement Action.

 

Have you checked the enforcement teams website to see if there was another suspension put onto your account by signing in at enforcement.xbox.com

 

1) For account suspensions or bans sign in at this site with your account at
https://enforcement.xbox.com

2) No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

3) No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.

4) Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

- "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

Xbox Enforcement | How Do I

5) A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

- Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

Code of Conduct -
https://enforcement.xbox.com/en-US/home/codeofconduct

Xbox.com Terms of Use -
https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

6) If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

- You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

- Note: Currently, Xbox device bans are not eligible for Case Review.

Case Review -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6

7) If someone is making offensive remarks to you, do not reply back to them. Report and block them.

- If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

Submit a report on Xbox One -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0

8) It's your account and you're responsible for it. If you let a friend use your account and they violate they Code of Conduct or Terms of Use with your account, then it's your account that will be penalized.