Sorry your account is unable to make this type of purchase from xbox.com

Discus and support Sorry your account is unable to make this type of purchase from xbox.com in XBoX on Consoles to solve the problem; While trying for months in order to make it so I no longer had to use an old 360 in order to install the free 360 Games With Gold title, I finally... Discussion in 'XBoX on Consoles' started by NKeats, Nov 11, 2017.

  1. NKeats
    NKeats Guest

    Sorry your account is unable to make this type of purchase from xbox.com


    While trying for months in order to make it so I no longer had to use an old 360 in order to install the free 360 Games With Gold title, I finally found this little nugget on Xbox.com reading

    =====================================================================================

    I'm getting the message "Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox."
    This error means that the Microsoft account that you're trying to use to make the purchase doesn't have the ability to make the purchase.

    Child and teen accounts are prevented from making purchases in the Xbox 360 Marketplace. Changing your Microsoft account age or your purchase settings won't resolve this issue.

    To resolve this issue, purchase or download the content on your Xbox 360 console.

    ======================================================================================

    Basically this is saying that Microsoft has given up on fixing the issue and that they don't care. My account is not a child or teen account, my age is over 18, and my purchase settings are unrestricted. So in theory, my account should have no issue, but
    it still does. This problem has been going on for years, and Microsoft finally responded by saying 'You can't fix it anymore, if you don't have a 360, then you don't get the game', which makes absolutely zero sense. The whole Windows 10, Xbox One, and Xbox
    360 Stores being entirely separate entities from each other has worked out in such an awful way, creating problems that really make a huge inconvenience to anybody who has to experience these issues.

    :)
     
    NKeats, Nov 11, 2017
    #1
  2. NiteHawkS1
    NiteHawkS1 Guest
    Borderlands is Free, but I can't download it

    Sorry Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
     
    NiteHawkS1, Nov 11, 2017
    #2
  3. Family account - unable to purchase Call of Duty Black Ops I on xBox One even with full permissions

    My son has a family account which we have given full permissions to purchase all ratings of games, but both on xbox.com and on his console we are unable to make the purchase from his account. On the console we receive "At this moment, this can't be purchased
    on Xbox One (0x8c150020). On xbox.com we get "Sorry. Your account is unable to make this type of purchase on xbox.com. Please complete this transaction from your xbox."

    Thank you for any help!
     
    PaginatedBird9, Nov 11, 2017
    #3
  4. NiteHawkS1 Win User

    Borderlands is Free, but I can't download it

    Sorry Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  5. rybo2456 Win User

    Unable to download Witcher 2 on Xbox One

    I checked and both website and console are in UK region

    This is the exact message I keep receiving:

    Sorry

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  6. NiteHawkS1 Win User

    Issues with purchasing xbox 360 games

    I am having the same issue. I have tried time and time again and all it keeps saying is: Sorry

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  7. Smwutches Win User

    Your account is unable to make this type of purchase from xbox.com.

    Are you on a child account or do you have a payment method (credit card/Paypal) on file?

    The 360 store is set up differently than the store on the One/website. In order to download 360 content (even free content), you need a payment method on file. Or, if you're on a child account, you need to make the purchase from a 360 console due to child
    restrictions.
  8. TrimWharf71217 Win User

    It says I am on the Xbox store when I am on my Xbox 1

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox

    That is what it says when I hit continue
Thema:

Sorry your account is unable to make this type of purchase from xbox.com

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