sorry, we were unable to complete your purchase. Maybe check your internet connection?

Discus and support sorry, we were unable to complete your purchase. Maybe check your internet connection? in XBoX Games and Apps to solve the problem; This error keeps popping up when i try to purchase things in Minecraft on my Xbox s, I have checked my internet several times and tried resetting my... Discussion in 'XBoX Games and Apps' started by Rh 75727, Jan 29, 2025.

  1. Rh 75727
    Rh 75727 Guest

    sorry, we were unable to complete your purchase. Maybe check your internet connection?


    This error keeps popping up when i try to purchase things in Minecraft on my Xbox s, I have checked my internet several times and tried resetting my xbox to but nothing will work, any help would be gravely appreciated.

    :)
     
    Rh 75727, Jan 29, 2025
    #1
  2. {Parity} Win User

    Sorry, we are unable to complete your purchase. Maybe check your internet connection.

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  3. Tomesso Win User

    Sorry, we are unable to complete your purchase. Maybe check your internet connection.

    Hi there,

    Sorry to hear you are having this problem.

    Are you having this issue on Xbox or PC? Have you tried hard resetting your console?

    If you haven't here is how:

    (Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
    the console.)

    I hope this helps.
  4. depipin Win User

    Sorry, we are unable to complete your purchase. Maybe check your internet connection.

    I have the exact same problem with Minecraft for windows 10. When trying to buy a Realms subscription, I get that exact same error. I have been able to buy anything else from the minecraft store without issue.
  5. GMS1stLDYCannon Win User

    Sorry, we are unable to complete your purchase. Maybe check your internet connection.

    Hello,

    I would try making purchase from the app,laptop,computer,smartphone. Or any device that has internet and the access to a browser.
  6. THANOS OPRESSOR Win User

    Sorry, we are unable to complete your purchase. Maybe check your internet connection.

    Could it be some momentary problem, or does it occur frequently? Clear the cache and try again.
Thema:

sorry, we were unable to complete your purchase. Maybe check your internet connection?

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