“Sorry, we can’t show the attachment. Try again later.”

oharrowprease · Oct 29, 2019

For what seems like years now, every time i try to send a recorded game clip through messages in the xbox app, it immediately vanishes and is replaced by the text “Sorry, we cant show this attachment. Try again later.” and the person i sent it to receives
the same message. Also if someone sends me a video clip, I get the same message. Its done it to me forever but now its really starting to get on my nerves. What do I have to do to make this work right?

:)

napalm 31337

Hi, sorry to hear that issue.

Maybe you have an enforcement action on your profile that block video share?

Have you checked the Enforcement site? https://enforcement.xbox.com/en-US

verified✅8

I did and they denied it and I can’t even see my bad no more it says,”Sorry, we can't get notifications right now. Try again later.”

nigel silcox

I’ve tried but you can’t get to a real person to talk to message comes up saying sorry try again later

a1031982

That error code is usually referring to logging into XBox Live or recovering an account. Because you did't specify, I will assume that you are trying to log into XBox Live.It's possible that your profile has been corrupted.

First off, DON'T DELETE YOUR PROFILE!

When offline, plug in a flash drive and set it up for use with the XBox. Move your profile onto it, and then sign out if you got signed in at all.

Now try to recover your account through XBox Live. If you get the same error, it's possible that your account has been locked out for some reason, and you will need to call XBox support again to verify if it is or not.

onyxishere

Although the issues on the service page may be a factor the main issue here is region. You are correct that your region must match your payment method. Region changes are limited to three times per year. However, phone support may be able to help with
this for you. Please click this link to get the number for your region and give them a call http://support.xbox.com/contact-us?isChatCallAvailable=false

“Sorry, we can’t show the attachment. Try again later.”