Sorry, Voice and Text chat aren’t available [0x800C0005]

Hello,

I am going to look into your error code. I did find this page in regards to it on our support site however it is not clear if you are on Xbox One or Xbox Series X|S, so if you could clarify that would be awesome.

If you could do me a favor an go through these steps to ensure your NAT connection is solid. I understand that this is an issue with you party chat function, though it is not a multiplayer game it uses your network connection as well. Of course I will pass on the normal rigamarole: Make sure you Xbox is updated to the latest update, and double check with your provider that your router is not the source of this connection issue.

Best Regards,

Forgot to mention it also does not allow me to change any privacy settings, nor can I manually swap my online status it always says "something went wrong, try again later." I have literally done everything I can from my end before blaming Xbox but at this point its 100 percent something on Xbox's end. I even wasted $200 plus dollars on new internet hardware just to be sure. This is the first time I have ever been on the ball about getting a new console and now i regret it because i can't even properly enjoy it.

Hello,

After some investigation it looks like this issue, at the time was due to an outage. You shouldn't see any issues with this error currently. If so please let us know.

Thank you,

I am in the same boat as you bud. I've even bought a new modem, upgraded my internet and even manually port forwarded all the necessary ports for Xbox and I am still getting the same problems. It started with my series s, now my wife's and sons Xbox one s developed the same issue. Can't find anything online about it. You are actually the first person I've seen to have this issue other then myself.

What’s crazy is now that you mention having issues with your games not being able to sync, that’s been happening to me as well. As well as not being able to load my privacy settings. I get the same “something went wrong try again later.” I really hope that this isn’t such a small isolated issue like you think because then it’s probably never going to get fixed. It’s super weird that it started when we all bought the new series Xbox’s. All I can hope is more people come forward and it gets on Xbox’s radar because unfortunately like you and Lantzjones have said we’ve tried everything to fix this. This has to be an Xbox problem.