Sorry, something went wrong. We’re not sure what happened, but refreshing the page may ...

Discus and support Sorry, something went wrong. We’re not sure what happened, but refreshing the page may ... in XBoX Games and Apps to solve the problem; Hi All, hopefully someone here can assist. I have now had 7 different chat session with Support, jumping back and forth with no joy towards resolving... Discussion in 'XBoX Games and Apps' started by RBastiaans, Nov 29, 2015.

  1. RBastiaans
    RBastiaans Guest

    Sorry, something went wrong. We’re not sure what happened, but refreshing the page may ...


    Hi All, hopefully someone here can assist. I have now had 7 different chat session with Support, jumping back and forth with no joy towards resolving the issue.

    After my Account Migration Change, which I log into my profile to amend the Payment Options, I get the following error "Sorry, something went wrong.

    We’re not sure what happened, but refreshing the page may help, or trying again in a little while." Till now, none of them were able to assist. Best advise I am given is to wait for a couple of hours. (First 2 hours, then 4, then 24, then 48 and so forth)
    However after 2 weeks still no luck.

    Any of you possible know of an solution, I think my Live Account has an issue, yet no one from Chat is able to confirm anything?

    :)
     
    RBastiaans, Nov 29, 2015
    #1
  2. xlaeser
    xlaeser Guest
    Trouble Xbox live Gold

    Hey,

    yeah the fulle message error is

    "

    Sorry, something went wrong.
    We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

    TraceId: UmgZeZXdEESvweax.41.39.58"
     
    xlaeser, Nov 29, 2015
    #2
  3. xlaeser
    xlaeser Guest
    Trouble Xbox live Gold

    Hey,

    yeah the full message error is

    "

    Sorry, something went wrong.
    We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

    TraceId: UmgZeZXdEESvweax.41.39.58"
     
    xlaeser, Nov 29, 2015
    #3
  4. LoliePandaBear
    LoliePandaBear Guest

    Sorry, something went wrong. We’re not sure what happened, but refreshing the page may ...

    Hello RBastiaans!

    Have you contacted Xbox Live Support on the phone?

    There may be a problem in which they will be able to access your account and help you further.

    - Lolie
     
    LoliePandaBear, Nov 30, 2015
    #4
  5. SlOpPy GZUS
    SlOpPy GZUS Guest
    Something went wrong.

    Sorry about that. Give it a try in a while.Close

    SVC60016

    7b8fae83-cb58-4e5c-857e-811871ad1fe8

    2015/12/01 - 23:45:17 UTC

    This is the error message i recieved on my xbox one and on the xbox.com page when i tried to enter codes for rainbow six seige. I preorder and i cant enter any codes what so ever. The network settings says everything is fine. i've been trying for about 5
    hrs now. the only thing i havent done is shut down my xbox and trying to enter the codes after.
     
    SlOpPy GZUS, Dec 1, 2015
    #5
  6. Outcasted Alpha
    Outcasted Alpha Guest
    I was able to redeem Vegas and Vegas 2, but my season pass won't redeem even after trying off and on for the last three hours. Heck of a day 1, right?
     
    Outcasted Alpha, Nov 1, 2018
    #6
  7. xlaeser Win User

    Trouble Xbox live Gold

    Hey,

    yeah the fulle message error is

    "

    Sorry, something went wrong.
    We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

    TraceId: UmgZeZXdEESvweax.41.39.58"
  8. stellarunderwater Win User

    Unable to view my sons spending on family account (Xbox)

    Same issue as OP

    Sorry, something went wrong.

    We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

    TraceId: BZpqK6qWhEObaUul.14.336

    Went to Family Settings -> Clicked Overview (3 dots for one of my child accounts) -> Spending
    then this error on any device
  9. SlOpPy GZUS Win User

    Sorry, something went wrong. We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

    Something went wrong.

    Sorry about that. Give it a try in a while.Close

    SVC60016

    7b8fae83-cb58-4e5c-857e-811871ad1fe8

    2015/12/01 - 23:45:17 UTC

    This is the error message i recieved on my xbox one and on the xbox.com page when i tried to enter codes for rainbow six seige. I preorder and i cant enter any codes what so ever. The network settings says everything is fine. i've been trying for about 5
    hrs now. the only thing i havent done is shut down my xbox and trying to enter the codes after.
  10. Outcasted Alpha Win User

    Sorry, something went wrong. We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

    I was able to redeem Vegas and Vegas 2, but my season pass won't redeem even after trying off and on for the last three hours. Heck of a day 1, right?
  11. LoliePandaBear Win User

    Sorry, something went wrong. We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

    Hello RBastiaans!

    Have you contacted Xbox Live Support on the phone?

    There may be a problem in which they will be able to access your account and help you further.

    - Lolie
Thema:

Sorry, something went wrong. We’re not sure what happened, but refreshing the page may ...

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