Sorry, I couldn't find a more appropriate forum -- My premium version of Solitaire has...

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

Just to complement the answer, there is an article from ZenDesk that has details on how to restore the Premium version of Microsoft Solitaire. See below:

https://microsoftcasualgames.zendesk.com/hc/en-...

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Watch out for ads on the site that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

If it still doesn't work, click Submit a request from the link to receive proper support.

Hoping that everything works out for the best.

I hope I helped you. Hugs!

Are you on PC?

If yes, try to sign out from the Microsoft Store and the Xbox app from your account.

Then go to PC settings > apps and features > installed apps > search the solitaire collection app and click on restart / reset app.

After that sign into the account again, open the game and click on the three horizontal dots on the upper left, scroll down to the bottom and click on the "restore purchase"

**If you're on mobile reinstall the app and repeat this: click on the three horizontal dots on the upper left, scroll down to the bottom and click on the "restore purchase"

By the way, double check if the subscription purchased previpusly is the correct for the platform that you want to use.

I mean, if you purchased the no ads subscription on PC, you can't use it on mobile and viceversa

✌️

My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
subscription is good through October 2016. Thanks!

Ok I looked for the rewards forum but I just couldn't find it so this seemed the most appropriate

Thanks for pointing me in the right direction, I looked for an appropriate forum area but couldn't find it. Terms and conditions are all met .