Sorry, I couldn't find a more appropriate forum -- My premium version of Solitaire has...

Discus and support Sorry, I couldn't find a more appropriate forum -- My premium version of Solitaire has... in XBoX Games and Apps to solve the problem; Title says it all. Thanks, in advance, for any help. 9f56cbaa-235a-4bd7-8582-34e8cae4db51 Discussion in 'XBoX Games and Apps' started by Gretchen Lillie, Apr 27, 2023.

  1. Sorry, I couldn't find a more appropriate forum -- My premium version of Solitaire has...


    Title says it all. Thanks, in advance, for any help.

    :)
     
    Gretchen Lillie, Apr 27, 2023
    #1
  2. Wille M. Win User

    Sorry, I couldn't find a more appropriate forum -- My premium version of Solitaire has started showing ads again, even though I have 3 months before subscription renewal.

    Hi, I hope you're doing great out there.

    I'm Wille, an Independent advisor and I am here to help you with your concern.

    Just to complement the answer, there is an article from ZenDesk that has details on how to restore the Premium version of Microsoft Solitaire. See below:

    https://microsoftcasualgames.zendesk.com/hc/en-...

    Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Watch out for ads on the site that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

    If it still doesn't work, click Submit a request from the link to receive proper support.

    Hoping that everything works out for the best.

    I hope I helped you. Hugs!
  3. JNB1999 Win User

    Sorry, I couldn't find a more appropriate forum -- My premium version of Solitaire has started showing ads again, even though I have 3 months before subscription renewal.

    Are you on PC?

    If yes, try to sign out from the Microsoft Store and the Xbox app from your account.

    Then go to PC settings > apps and features > installed apps > search the solitaire collection app and click on restart / reset app.

    After that sign into the account again, open the game and click on the three horizontal dots on the upper left, scroll down to the bottom and click on the "restore purchase"

    **If you're on mobile reinstall the app and repeat this: click on the three horizontal dots on the upper left, scroll down to the bottom and click on the "restore purchase"

    By the way, double check if the subscription purchased previpusly is the correct for the platform that you want to use.

    I mean, if you purchased the no ads subscription on PC, you can't use it on mobile and viceversa

    ✌️
  4. bleeman Win User

    issues with my premium subscription

    My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
    subscription is good through October 2016. Thanks!
  5. scorcher117 Win User

    Rewards points not showing

    Ok I looked for the rewards forum but I just couldn't find it so this seemed the most appropriate
  6. Vinylspinners Win User

    Xbox Live Rewards - unable to join because of age

    Thanks for pointing me in the right direction, I looked for an appropriate forum area but couldn't find it. Terms and conditions are all met .
Thema:

Sorry, I couldn't find a more appropriate forum -- My premium version of Solitaire has...

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