soooo i cant acces the online features for horizon 5.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

You can change your Privacy Settings at https://account.xbox.com/en-us/Profile?xr=mebar... but if you're being redirected to the support page when you change your Privacy Settings, it means, the system is detecting you're on a child account so you need to use an adult (organizer) account from your Family Group to change your Privacy Settings on the same link.

Make sure that all settings under the Privacy tab and Xbox One/Windows 10 Online Safety are set to "Allow" or "Everyone". It should be like the screenshot below.

Also, make sure to set these settings to "Allow" or "Everyone".

- You can see and upload community creations

- You can communicate outside of Xbox Live with voice & text

- Others can communicate with voice, text, or invites

Additionally, if you're playing on an Xbox console, make sure that you have an active Xbox Live Gold or Game Pass Ultimate.

- Press the Xbox button on your controller to open the guide, and then select Profile & system > Settings > Account > Subscriptions.

if i manage to get her to be able to remove the acc from family, will i be able to acces online features?

I have soooo many clips on this acc I have proof I own it I just wanna know the password!

Hi Kev
That’s strange, let’s try to isolate the problem a bit more. For this please try when possible

A. Sign in Forza horizon 5 with a different account and test the online features

B. Sign in with your account on a different PC and try accessing the online features from there

By the way, if maybe you play Forza horizon 4 or other online game. Are you able to experience something similar?

Yop,i got Forza horizon 2 (since friday) and Forza 5.

Both are great,fun and techniquely great.

Forza 5 can be found at lower price,now.

And if you like racing on open world area with online features,it's really a game for you....