Sony: Xbox S can not fine proper resolution 1080p or even 720 of Sony TV KDL40EX710

Hey there!


Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread and if the troubleshooting
steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

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Hey there overture,

Sorry to hear you are running into these problems with the display. Take a look at the following support article for troubleshooting steps to resolve this issue.

• Display troubleshooter appears during Xbox One console setup

Give it a try and let us know if this has helped.

Thank you so much I solved this problem by going to video output setting on Xbox system menu.

Hey there overture,

Sorry to hear you are running into these problems with the display. Take a look at the following support article for troubleshooting steps to resolve this issue.

• Display troubleshooter appears during Xbox One console setup

Give it a try and let us know if this has helped.

Have you tried changing XBOX output resolution to 720 to see if that makes any difference. You could also try setting the signal input to HDMI rather than HDMI (auto). Your Sony TV is "HD Ready" which can mean several different things. If it is "HD Ready
1080p" it is full HD capable but if "HD REady" it may not display real 1080p even though it will accept a 1080p input, it will scale down number of lines to (generally) 720p.

Yes I had replacement xbox one on my sony bravia still had same problem this was when I thoght try it on my hdmi 28" tv I used as pc monitor and it worked fine all same cables so issue was pin pointed at my TV whick I now believe was a good 720 p sold in
the disguise by Sony has a cheap 1080p TV id £1000 is cheap