Sony Bravia KDL-32BX310 Overscan

Evan Craig1 · Mar 20, 2023

Hey everyone,

I cannot for the life of me get the right screen aspect ratio on my tv for my Xbox Series X. One game I have is completely unplayable because some critical info isn’t shown on screen.

I have a Sony Bravia KDL-32BX310 TV and it only gives me 3 screen size settings: Full, Wide Zoom and Zoom but none of those options show the green lines under my Xbox settings for aspect ratio.

I’ve checked the TV manual and tried as many options as I could on both the tv and Xbox settings. My HDMI port shows it is 1080p 16:9.

Any suggestions?

:)

Evan Craig1

I’m referring to the Xbox calibrating menu that shows blue and green arrows that you align to the sides of the TV.

The green arrows go slightly off the TV but enough to disrupt menus on certain games.

Ronnieee

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your video problem on your TV.

You might want to check some of the steps that you can do about this problem here:

https://support.xbox.com/en-US/help/hardware-ne...

Try to calibrate the TV as well from the Xbox to see if that can help. Try changing the resolution to see if that makes any difference.

Evan Craig1

Hi Ronnieee,

I have tried changing the resolution to every option but none seems to work.

I have also shuffled through all the options on my Xbox with each resolution but nothing has solved the problem.

Thanks!

SwordofWhedon

resetting the console isn't going to help

You need to ask sony support how to do it, if it's even possible.

Ronnieee

Let's try to reset the console to see if this helps:

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

If this does not work, I would suggest to try a different TV because this could be the TV compatibility already.

Sony Bravia KDL-32BX310 Overscan