Son's Minecraft game acts like it's no longer purchased

Discus and support Son's Minecraft game acts like it's no longer purchased in XBoX Accessibility to solve the problem; My son has been playing Minecraft bedrock on the PC for more than a year. He has 31 achievements and 19d 6h of playtime. Yesterday, when he logged on... Discussion in 'XBoX Accessibility' started by ThomasAmos, Sep 17, 2023 at 8:33 AM.

  1. ThomasAmos
    ThomasAmos Guest

    Son's Minecraft game acts like it's no longer purchased


    My son has been playing Minecraft bedrock on the PC for more than a year. He has 31 achievements and 19d 6h of playtime.
    Yesterday, when he logged on to our realm server, he started getting the "do x to chop down tree" tutorial stuff. When I checked his account, it said he was playing the demo. I did some forum surfing, logged him out of the MS store and the Xbox app, tried the store reset, repaired and reset the Minecraft app, etc. When I logged everything back in, now it won't even let him log in. If you click the "log in" button it just asks to purchase the game, and the same thing happens if he tries to get into realms. It will no longer let him join the server because he's not logged in, but he can't log in with his MS account, it just asks him to buy the game.
    I did a little more digging and you can see all his stats in the Xbox app, and his app library show the Minecraft for Windows app, but no matter what I do, it's acting like he's never owned the game. Then I thought maybe it's related to the Xbox Game Pass, but I haven't had that since June, and he's been playing since then.
    I'm completely stumped. Any suggestions?

    :)
     
    ThomasAmos, Sep 17, 2023 at 8:33 AM
    #1
  2. oOUTSIDERo62 Win User

    trying to find out our subscription details

    You purchased a 12 month subscription to Xbox Live which allows online gaming for the account that purchased it. What MS points are used for is to purchase downloadable games, new content for games, game skins, avatar items, etc. Minecraft is a downloadable
    game. Its just like buying a game in a store, except that there is no disc and the game is stored on your hard drive. The MS points are simply the money you use to purchase it. If both your younger son and older son have gold accounts, either of them could
    download the game and both could play it. If both are using the same account, download it to that account and have fun, minecraft is a great game.
  3. onyxishere Win User

    DLC Acting Like Never Purchased

    The link below will explain how to do a license transfer. Be sure that your father follows the instructions. After the transfer is complete all he needs to do is redownload the content. There is no need to delete it first though as he is only moving licenses
    to the new console.

    support.xbox.com/.../download-content

    After he does that you should be able to access the content on your account again without needing his gamertag signed in.
  4. TheVerbalMurder Win User

    DLC Acting Like Never Purchased

    I apologize for your dilemma my friend! Please make sure the account is downloaded and has launched the games at least once. Also, make sure any season passes and such are downloaded. Make sure the licenses are transferred. If it still doesn't work for you
    it's likely that the licenses aren't being shared because the publisher restricted it. Have a nice day!
  5. WattyNuela Win User

    How to enable Minecraft: Java Edition for my family members with active Game Pass Ultimate subscription?

    Hello JuurGroove, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

    Not a Microsoft employee.

    I would like to let you know that the Minecraft Java license is personal, and it can't be shared with other accounts.

    I'm afraid to say that if you want your son to be able to play Minecraft Java, you need to purchase the game in his account.
  6. The Viral Cyrix Win User

    Do i need to purchase minecraft twice?

    You need to purchase Minecraft on the console also. Minecraft is not a playanywhere title which allows you to pay once and play on PC and console.

    Once you have purchased Minecraft on the console you would need to add your sons account as a friend and then you can invite him to a game or vice versa.

    The realms subscription is not required unless youu want to host a persistent world that you or your son can join aty any time
Thema:

Son's Minecraft game acts like it's no longer purchased

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