Son can not login to Xbox live worked fine up until 1 month ago,

Discus and support Son can not login to Xbox live worked fine up until 1 month ago, in XBoX on Consoles to solve the problem; I have contacted support several times. The latest information told to me was to change my password for my Microsoft accounts then delete my sons... Discussion in 'XBoX on Consoles' started by BillabongRW, Jan 1, 2014.

  1. BillabongRW
    BillabongRW Guest

    Son can not login to Xbox live worked fine up until 1 month ago,


    I have contacted support several times. The latest information told to me was to change my password for my Microsoft accounts then delete my sons profile from the console. I do not want to either of these.

    Logging in to account.live.com as my son, asks me to login as me to validate my information too. I do this then get this error below

    (Your account is missing a full name or date of birth. Visit account.live.com to update the required information, then try again).

    My account has all the needed information too.

    :)
     
    BillabongRW, Jan 1, 2014
    #1
  2. Xbox live login not working

    I can login to my xbox live account on my pc but not on my xbox 360 console, it tells me my account doesnt exist or password is wrong. worked fine up until about a month ago...
     
    ClimbingCastle2, Jan 1, 2014
    #2
  3. GOULDYtheRED
    GOULDYtheRED Guest
    advice

    about a week ago i was trying to buy a 3 months xbox live subscription it kept giving me an error code and saying something like please try again eventually it worked with the 1 month subscription which was fine until i checked my bank about an hour ago
    xbox has charged me for every time it gave me the error message so basically is cost me £60 for a 1 month subscription im just wondering if any1 has any advice b4 i phone up
     
    GOULDYtheRED, Jan 1, 2014
    #3
  4. BillabongRW
    BillabongRW Guest

    Son can not login to Xbox live worked fine up until 1 month ago,

    I also want to make a formal complaint.
     
    BillabongRW, Jan 1, 2014
    #4
  5. TonyRoach
    TonyRoach Guest
    This is happening to me to, shocking that they haven't sorted this out yet!
     
    TonyRoach, Jan 3, 2014
    #5
  6. Same happening to me,daughter now cannot log in,she has been given an account mail ending in xboxlivefamily but where did this come from as we have no password
     
    SpilledPompano4, Oct 31, 2018
    #6
  7. BillabongRW Win User

    Son can not login to Xbox live worked fine up until 1 month ago,

    I also want to make a formal complaint.
  8. SpilledPompano4 Win User

    Son can not login to Xbox live worked fine up until 1 month ago,

    Same happening to me,daughter now cannot log in,she has been given an account mail ending in xboxlivefamily but where did this come from as we have no password
  9. TonyRoach Win User

    Son can not login to Xbox live worked fine up until 1 month ago,

    This is happening to me to, shocking that they haven't sorted this out yet!
  10. RockCoast224133 Win User

    Turn On Xbox - Not Connected to Xbox Live (again)

    Reset the console? What more are you talking of beyond turning it off and on? Maddening that until a couple months ago, both live accounts were working fine the Xbox one and the 360?
  11. DesignedAxis924 Win User

    Xbox live

    Hi, I've been using the xbox 360 with that account. I bought 12 months xbox gold about 4 weeks ago and it was working fine. Just set up the xbox 1 again to play a new game but there doesn't seem to be any xbox live?
Thema:

Son can not login to Xbox live worked fine up until 1 month ago,

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