Somethings Off

Discus and support Somethings Off in XBoX Rewards & Social to solve the problem; So I spent over $180 last month on digital games purchases, and I have a level 4 VIP ranking meaning I should get 8% back on my purchases which should... Discussion in 'XBoX Rewards & Social' started by IofTheBeazt, Mar 9, 2017.

  1. IofTheBeazt
    IofTheBeazt Guest

    Somethings Off


    So I spent over $180 last month on digital games purchases, and I have a level 4 VIP ranking meaning I should get 8% back on my purchases which should put me around 14,000 points, but my account says I've only earned 1600. Why? Thank you.

    :)
     
    IofTheBeazt, Mar 9, 2017
    #1
  2. Something is off.

    it does not seem like I’m getting rewards points for my renewals or my purchase, at all.
     
    Spartangod2580, Mar 9, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Something is off.

    Hello Spartangod2580,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Mar 9, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Somethings Off

    Hello IofTheBeazt,

    Normally, purchases that go towards offers do not also award payback. Since your purchases went towards the VIP Boost offer last month, they did not award payback. However, after hearing user feedback, we have decided to award payback for those purchases.
    These boosted payback Credits are now pending in your account.
     
    XBLRewards8, Mar 10, 2017
    #4
  5. XBLRewards8 Win User

    Something is off.

    Hello Spartangod2580,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
  6. Smwutches Win User

    Something is off.

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
  7. XBLRewards8 Win User

    Somethings Off

    Hello IofTheBeazt,

    Normally, purchases that go towards offers do not also award payback. Since your purchases went towards the VIP Boost offer last month, they did not award payback. However, after hearing user feedback, we have decided to award payback for those purchases.
    These boosted payback Credits are now pending in your account.
  8. Malacath Win User

    Somethings Off - just a rant

    There is a second warzone playlist where destroying the core is the only way to win
  9. Smwutches Win User

    Someone bought something off my account

    You would need to contact support directly to see if they can do anything. However, everything on the marketplace does state that there are no refunds, so if it was a friend who made the purchase, there is no guarantee that you will get a refund. 1-800-4my-xbox
    if you're in the US/Canada or
    support.xbox.com/contact-us
Thema:

Somethings Off

Loading...
  1. Somethings Off - Similar Threads - Somethings Off

  2. I want to ask you something today.

    in XboX Insiders
    I want to ask you something today.: Are you willing to promote more aggressive measures such as additional disc distribution for Japanese games on Xbox where digital downloads may not suffice, and going after the market share to...
  3. Why isn't fortnite loading right now is something wrong with the servers

    in XBoX Games and Apps
    Why isn't fortnite loading right now is something wrong with the servers: It tells me servers not responding 5fe55597-eac0-4fbe-8e09-7a8d9557403c
  4. (gamebar pc) something went wrong with this widget/party

    in XboX Insiders
    (gamebar pc) something went wrong with this widget/party: whenever i try to join/create an xbox party all my widgets crash and i get an error saying something went wrong with this widget/party. i've tried everything to fix this including resetting...
  5. Something went wrong message when trying to log into Xbox? Anyone else having this issue?

    in XBoX Accessibility
    Something went wrong message when trying to log into Xbox? Anyone else having this issue?: Keep getting an error message saying “something went wrong, please try again later” when trying to sign it. Reset the Xbox and still having an issue 8fe267d8-f6dd-4903-9c3b-f5bb48848036
  6. So I put in my password again and again and it keeps saying something went wrong please try...

    in XBoX Accessibility
    So I put in my password again and again and it keeps saying something went wrong please try...: My Xbox, when i try to put in my password which i do but then it says something went wrong please try again later 454c4f6e-b9e0-4bde-b360-50eefd45f5dc
  7. Why does my Xbox series S said something went wrong when I press Microsoft Store app then I...

    in XBoX Accessibility
    Why does my Xbox series S said something went wrong when I press Microsoft Store app then I...: Good day sir How are you today When I press Microsoft Store app on Xbox series S then I go to game demo selection than Xbox series S said something went wrong There is no anything just blank...
  8. Lots of "something went wrong" messages and controller disconnection

    in XBoX on Consoles
    Lots of "something went wrong" messages and controller disconnection: Hi. I'm using 100Mbps fiber internet in my home and my wireless is 5Ghz. I have not any issues with internet connection on my lots of consumer devices (my 2 Pcs, my laptop, my Quest 3 VR headset,...
  9. If I get banned on xbox for something I didnt do and get my appeal denied after warning...

    in XBoX Accessibility
    If I get banned on xbox for something I didnt do and get my appeal denied after warning...: I played a game called brawlhalla. A very toxic community especially on xbox and I may of pissed someone off to the point that they messed with my account and I kept getting sign in notifications....
  10. How to stop my controller turning off when watching something with headset

    in XBoX on Consoles
    How to stop my controller turning off when watching something with headset: I can sit and watch an hour long YouTube video and it will never turn off but any streaming app IE netflix, BBC iPlayer, prime video my controller will turn off every 15 mins or so, it was never...