Something went wrong on our end......?

Liambutcher1 · Sep 21, 2019

Been waiting for two weeks. For my account to be fixed...

You have took the money out and I've paid for gold ....What are you doing that would take this to fix a simple payment.

45 minutes on hold and then you just cut the call... Four people from your customer services have all given

Me different estimated times, from a couple of days to 24 hours................STILL WAITING..................On 30th

of August you took my money out...So why am i still waiting...........

:)

KILLMEPLEZBRUVR

If The Xbox Live Still Isnt Working I Reccomend Buying The Gamepass Deal For £2 Where You Get 2 Months Of Gamepass And 2 Months Of Xbox Live Gold.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ThePonchus, how are you today? Hope you're well.

ThePonchus, try to contact the Xbox Support directly by requesting a callback, they will be able to check what might have been happening:

https://support.xbox.com/en-us/contact-us

Or you could try to reach out to the store's support directly as well:

https://support.microsoft.com/en-us/account-bil...

R6 x Vigil

and it is for 3 weeks i can't install any games

{Parity}

The best way to reach Live Support would be here: Xbox Support

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

DanielRostron1

Hi this is definitely not fixed I still get something went wrong when entering a mobile number.

Something went wrong on our end......?