Something happened at our end

Discus and support Something happened at our end in XBoX Accessibility to solve the problem; I’m getting this message that says “Try that again something happened at our end. Waiting a bit might help” on the Xbox store every time I try to open... Discussion in 'XBoX Accessibility' started by WaterTomcat727, Jul 1, 2018.

  1. WaterTomcat727
    WaterTomcat727 Guest

    Something happened at our end


    I’m getting this message that says “Try that again something happened at our end. Waiting a bit might help” on the Xbox store every time I try to open it with everything else in the store section. I’ve been waiting for more than an hour for it and nothing
    changed. Anyone have a solution for this problem

    :)
     
    WaterTomcat727, Jul 1, 2018
    #1
  2. onyxishere
    onyxishere Guest
    Something happened our end!

    Sorry to hear it. That error message suggests an account or billing issue. Your best bet here would be to call phone support for more assistance. Please click this link to get the number for your region Customer Support
     
    onyxishere, Jul 1, 2018
    #2
  3. PoorAnteater704
    PoorAnteater704 Guest
    Something happened our end!

    I have just added money to my account, no problem, but when I have gone into Xbox store to download zombie chronicles and press buy a message comes up saying something happened our end try waiting, I've waited and waited but still can't get it what am I
    doing wrong. Please help
     
    PoorAnteater704, Jul 1, 2018
    #3
  4. EL1T3 DR3W
    EL1T3 DR3W Guest

    Something happened at our end

    Dear gamer

    Try deleting you account and re downloading it to your xbox or i advise giving it a few more days and as it could be a issue with your ISP. If the issue is still there get back to us and we will come up with a solution to help you with this problem.

    Kind Regards
     
    EL1T3 DR3W, Jul 3, 2018
    #4
  5. unreserved180 Win User

    "something happened on our end"

    same thing here ms support hasn't been much help
  6. Francia J. Win User

    something happened at our end

    Hi AhmedMostaaafa, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly clear the cache of the Microsoft Store App by following the steps below:

    1. On your search bar type in "wsreset" or "wsreset.exe".

    2. Right-click and then run as administrator.

    3. Wait for a couple of minutes before the Microsoft Store App launch and once done restart your PC before trying to install the game again.
  7. onyxishere Win User

    Something happened our end!

  8. onyxishere Win User

    Something happened on our end

    The error code says invalid subscription. This suggests that the code is either not for your region or was not activated at the point of purchase. You would need to contact the seller for more assistance.

    However, just to confirm what I've said I would recommend contacting phone support to make sure the card is actually invalid. You can click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false
  9. Lavenia A. Win User

    something happened at our end

    Hi AhmedMostaaafa,

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread going forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]


    Thank you for your understanding.

    Respectfully,

    Lavenia
Thema:

Something happened at our end

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