Someone took my account and changed the email I still remember the username

Discus and support Someone took my account and changed the email I still remember the username in XBoX Accessibility to solve the problem; I need help getting my old account back e44e9be3-9bfb-4b55-9f39-3211b73f93d3 Discussion in 'XBoX Accessibility' started by _ NOVANITY, Dec 27, 2023.

  1. _ NOVANITY
    _ NOVANITY Guest

    Someone took my account and changed the email I still remember the username


    I need help getting my old account back

    :)
     
    _ NOVANITY, Dec 27, 2023
    #1
  2. Vanessaez Win User

    Someone took my account and changed the email I still remember the username

    Hi _ N, my name is Vanessa, an independent advisor, and I'm here to guide you on your case.

    The only solution is through the account recovery form which is the following:

    https://account.live.com/acsr

    It should be noted that this is the only alternative to recover an account, support cannot help with this type of case due to that are not authorized, leaving the form as an option, if you cannot fill out the form for some reason then Unfortunately you will not be able to recover the account.

    Please note that this is a Microsoft public forum where we help other users with basic and technical problems and we do not have access to user accounts or personal data from said accounts.

    If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

    Best regards,
    Vanessa.
  3. OffLikeARocket Win User

    trying to link my gamertag

    I have the same problem with not being able to change the username. I don't remember the password for the account, the email I used to make the account, or even making a THQ account in the first place.
  4. pan dovas Win User

    Can't reinstall digital game on xbox one

    Thanks for the help

    I tried all this but it still doesn't show up.

    Recently I reseted my xbox, and when I tried to connect to my account with my email, it asked me to put a new username. I think I can't find my old account. I only remember for sure the username.

    Maybe that's the problem
  5. Isabelleoakley1 Win User

    Roblox support has been no help to helping me fix my account being hacked i cant get in as it says im putting in the wrong username or passweord

    The problem is that i think someone changed my username and password so there is no way for me to access it and the email isnt sending because j dont know which email is on my roblox account

    Thank you
  6. Smartass1029 Win User

    My Old Xbox Live Account.

    how do I login in my account if I don't remember me email but I do remember my username can you please help me
Thema:

Someone took my account and changed the email I still remember the username

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