Someone Stole My Xbox Account What Gonna Do He Change The Email Address

Hello damar q8,

Thank you for sharing this with us and welcome to Xbox Forums.

Based on the information you provided, as you mentioned someone stole your Xbox account and they changed the address on it. We truly understand how frustrating this can be. Checking it here, it appears that the best option we can do for this concern is to have you contact Microsoft Support Team directly. They do have an advance tool to help us further regarding this issue we have.

To connect with our accounts and billing department, follow the instructions below:

• Search for billing
  
• At the bottom, click Contact Support
  
• From the menu, select Microsoft 365 and Office - Billing and Payment Updates
  
• Click confirm.
  
• Then, click Chat/Talk with a support agent with your web browser.
  

Note: Please sign-in to your Microsoft account so that you can schedule your call later in the day or chat immediately with an available Office support representative.

* The steps provided will help you connected with right team for this.



I hope this information helps, and please let me know if you have any further questions or concerns.

Kind regards,



Microsoft Community

the same happened to me, someone stole my account and changed email password and every verification secure, everything.. and now it is playing with my profile in my games!! i dont know what to do anymore..

Hi, if you're trying to change the email address associated to the Activision account itself. Without accessing to that email first you're not going to be able to end the process

This is to avoid that someone else stole your account changing quickly the email address.

You can try reaching Activision support to see if something can be done from their side

But if not you need to keep using the Activision account with that old email

You can also borrow someone's xbox and recover your account so whoever stole it will need an email address and password to access your GT

Can't use windowslivehelp.com and password reset proccess because windows live id does not exist and can't click customer support. See
imageshack.us/.../beztytuuvrj.jpg

In polish xbox support they only see that account "" exist and there is no windows live id [mod removed: do not post email addresses] and they can't help me with windows live id. 4 years i use this account with this windows live id, maybe someone
stole this and change windows live id in account and remove completely windows live id [mod removed: do not post email addresses] , i don't now whats happend. I only want to use my account and i know all informations with this account:
address, phone number, friend list, etc... ( maybe someone change that information). So where to go now to restore account .