someone signed into my Microsoft Account and it wasnt me. He changed the settings and i...

Discus and support someone signed into my Microsoft Account and it wasnt me. He changed the settings and i... in XBoX Accessibility to solve the problem; Someone logged into my Microsoft Account. He changed the password, security info, and security question. I got an Email from Microsoft and it said that... Discussion in 'XBoX Accessibility' started by duckyQS, Jun 5, 2023.

  1. duckyQS
    duckyQS Guest

    someone signed into my Microsoft Account and it wasnt me. He changed the settings and i...


    Someone logged into my Microsoft Account. He changed the password, security info, and security question. I got an Email from Microsoft and it said that the security email used was *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** that email doesn't belong to me or my family. In the Microsoft Email, it also said that the guy that signed into my account used Firefox. I don't use Firefox so I'm very sure it wasn't me. I tried many things to log back in. I tried resetting the password. But I couldn't do that because I needed to verify that it was me and type in a code that was sent to me by mail. The second option was to answer my security question, but like I said that person changed it as well. please tell me what I should do to get my account back and what is the first thing I need to do after I finally get my account back. (Note: I am not using the Microsoft account that I have lost)

    :)
     
    duckyQS, Jun 5, 2023
    #1
  2. duckyQS Win User

    someone signed into my Microsoft Account and it wasnt me. He changed the settings and i cant log back in or reset the password. What do i do

    Thanks for your Reply! I'll try to recover my account
  3. Rostom L Win User

    someone signed into my Microsoft Account and it wasnt me. He changed the settings and i cant log back in or reset the password. What do i do

    Hi there!

    Sorry to hear about what happened. This is clearly not the situation I want you to be in. Just to set your expectation, due to our account safety and security, only us the account owners have the ability to recover our accounts and verify their ownership. Even a Microsoft Support cannot recover our accounts on our behalf because they're protected by the security information we have setup on our accounts which we only have access to.

    Our best option here is to keep trying to recover your account using the account recovery form. You can submit it twice per day. Please be informed that they base the information you provided to your original account information. They don't just base it to the information that the hacker used.

    For more tips or guide about the recovery form, please visit the link below:
    https://support.microsoft.com/account-billing/h...
  4. KindGryphon Win User

    Can’t login to email

    My son changed the email on our Xbox account. Now I can’t sign into my email account. What can I do to resolve this problem?
    Hopefully it wasnt a Microsoft email he removed from the account because per https://support.xbox.com/en-US/help/account-profile/manage-account/change-email-sign-in-for-microsoft-account it says:

    "Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time."

    If this is what he did then I dont think there is any way of reversing this once it's been done but someone can correct me if im wrong.
  5. borospark Win User

    Child accounts

    Yezzmina, thanks for answering but I wasnt given the option to input my country, it automatically defaulted to USA, and wouldnt let me change it. I checked my settings before posting so I know it wasnt my account that was wrong.
  6. For My Foes zZ Win User

    My Home Xbox

    How long will I be locked out of my account? I can prove its my account so why should i be locked out. Microsoft should have a solution for this, If i change my password it should make anyone who has the old password sign in with the new password! but nooooo
    they have to make everything hard.

    P.S

    he wasnt a friend just a assigned roommate at my college.
Thema:

someone signed into my Microsoft Account and it wasnt me. He changed the settings and i...

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