Someone set up an xbox account using my email and my $ (for reoccuring account),

Hello messed, sorry to hear you're having trouble.

In this case I would first report the fraud to your bank or credit card company so they can stop payments. After that, if you'd like to speak with support you'd need to start an online chat via https://support.xbox.com and click on Contact Us.

I'd like to add that I have received multiple emails regarding my "account", that I don't have, according to Microsoft and Xbox. Including the email regarding this post. Please, PLEASE, SOMEONE help me figure this out and STOP the reoccurring withdrawals from my "non existent account". And possibly get a refund for 11 unauthorized withdrawals!!!!!

I need to delete an xbox account with my email on it, so I can change the email on the xbox account I actually use to the email on the account I deleted.

The account I actually play on and want to keep: Dawglover222

Account that needs to be deleted: PlumDay44983524

Someone set up my account with their email, and for something I had to make my own xbox account with my own email, so how can I use my email on the first account?

I don't want to delete the gmail email itself on the account that will be deleted, so what should I do?

Both accounts are technically mine, and the person who set it up for me does not use Xbox services. Their email is only going to no longer be affiliated with the first account, the one I wish to keep.

What do I do?

Per https://support.microsoft.com/en-us/account-billing/how-to-close-your-microsoft-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979

"You can't use your old account name to create a new account after the account-deletion wait period expires."

As far as i am aware (someone can correct me if I am wrong) once you delete the account you wouldn't be able to use the same email again to create a new account.

Also the xbox account and email are essentially one and the same so since the first account was created with someone elses email the xbox account technically belongs to them. At least thats how support would typically see it.

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello Henning Tyskling,

Thank you for posting in Microsoft Community.

We understand that you're seeing someone else accessing your Minecraft and you have identified it's gamertag. As a Microsoft support, I can assist you with how to secure your account. However, reporting a player because of account usage requires proper investigation by the right team.

There is a possibility that the one who uses your Minecraft is someone you know (like family member) and that they are playing Minecraft in one of your devices. That is because the gamertag you provided is the same as to the one you are signed in on browser (based on your screenshot above). To secure your account, we recommend you try this:

1. Change the password and secure your account -
   
   • You may change your password then secure your account (Google account) immediately. This is to prevent further unauthorized access.
     
   • Minecraft access is now with Microsoft account. Changing your password will effectively allow you to play your own account. Please use this guide: Change your Microsoft account password - Microsoft Support.
     
   • (Optional) Set your account with two-step authentication. Please make sure you added at least 3 security information (excluding password). See guide: How to use two-step verification with your Microsoft account - Microsoft Support
     
2. Sign out from trusted devices.
   
   • Since this is related to Minecraft, you may force sign out your account on your trusted devices. Go to Additional security options (live.com) and sign into your account. Scroll down and look for Sign me out option.
     

Now, for the reporting of this player, if you would like to submit one depending on what device you are using. Please follow the steps below: How to report a player | Xbox Support. However, if you would like to investigate it on your own, you will know who access your account after changing your password and securing your account.

We hope this helps.

If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Microsoft Community Moderator