SOMEONE PLS HELP — Falsely accused and communication banned

Hey there, kyrstingibson

... one banned when I’m the Minor he was talking to sexually like what😭

In addition to what Smwutches has posted. If the user was breaking the Code of Conduct (going by what you said in your post), you should have reported this to Xbox using the reporting tools found on Xbox. This way, the Xbox Enforcement team can investigate the report.

More information on how to report others on Xbox can be found here: How to report a player | Xbox Support

Nathan,

Submitting a case review at http://enforcement.xbox.com would be the only possible way to have it lifted. If they upheld their decision, all you can do is wait it out.

For information about your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com

It only takes one valid complaint to be suspended.

Enforcement will check and if they find what they say is true then I guess you get banned if what they say is false they may get banned for false accusation

I just had this same issue and I still called into support because I use LFG a lot and was getting bans from months ago that had no issues.

The guy I spoke with said they don't handle Bans but was nice enough to at leasr submit a ticket because he said they have been getting a huge influx of calls with this exact issue.

I was mostly worried something would happen to my account if it keeps getting flagged. I've been on this gamertag for 15 years.