Someone is using my xbox account to buy games on my CC on another Xbox

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey JoshGuild, how are you today? Hope you're well.

I'm so sorry for your troubles.

And yes, you did the right thing, changing your password will sign this person out of your account.

Also, ask the refund thought the refund form, that way, you get to explain what happened and why you're requesting it.

You will need to complete this form below for a refund.

There you just have to follow all the requirements requested in filling it out, and then wait for an email with the refund response.

This can take up to 72 hours.

https://support.xbox.com/en-US/forms/request-a-...

I didn't is the thing. The only thing I can think of is a broken Xbox i sold to gamestop that they didn't wipe. I removed the devices from my account. How should I go about trying to get a refund for their purchases?

Select on my account on this webpage or your xbox even force to sign in except for this xbox.

NEVRR ever lend access go your account period

The problem is it's multiple charges

He can't get refunds for them all and it wouldn't stop pending

He needs to lock his account

And do an unauthorized access case so that future charges and no more charges can br made

Hens to stop it at the source

And lock the account when they resecure the account rhen they'll deal withnthe refunds

Well first expect about a week or so depending on casr load

Contact support for an unauthorized access case.

This locks your account and no-one has access till they finish

Because you only get so many refunds per year refunding each one isnt practical

Your best option is an unauthorized access case

Everything is reset