Someone is trying to change my password and seize it

Discus and support Someone is trying to change my password and seize it in XBoX Accessibility to solve the problem; Ok so I knew this guy just today, and we were gonna exchange account for the benefits of the digital rights and the sharing content, i gave him mine... Discussion in 'XBoX Accessibility' started by DisturbingOwl, Sep 29, 2018.

  1. Someone is trying to change my password and seize it


    Ok so I knew this guy just today, and we were gonna exchange account for the benefits of the digital rights and the sharing content, i gave him mine first ( dumb ), i thought i had a lot of security systems, i even had the authenticatore app, that code
    with 25 digits for the double system, i gave him the data, i kinda felt that it was suspicious but i didn't care, he was saying that i had to approve the log in from my app, but i was like no if you are doing it on the xbox it should say use another option,
    he first said that he was on the xbox, then said "oh no im in the web page" i didn´t care and now i know that i was very naive; ok i told him "no do it on the xbox" i did it and i told him to click on "use another option" button, then select to send a code
    to my alternative e-mail, he did it and i gave him the code that i received, then as soon as i got logged out from my xbox, i told him "now your turn" he said "wait" and that's it, without having passed 1 min i started receiving mails at m alternative account
    that the security info had been changed, the alternative account, a lot of things, i was like fu... , he chaged even the mails with those which i could join or at least try to, so couldn't even recover it with the form to recover the password, when i tried
    it said that the e-mail that wrote didn´t exist, i tried with both i had and same message error, now those mails don´t exist anymore, the account is still there but he deleted those mails. Ok, i tried a lot of things and nothing, oh i even tried with the 25
    digits code but he chaged everything so fast, so i tried a lot of things, i was thinking and i remembered that on the xbox you can see the e-mail from the account, the e-mail related to the gamertag before logging in, so i looked for it and BINGO, there was
    the new e-mail this guy used, then i used it to fill the recover- password form, i did it and everything went well, i changed my password with a link that was sent to the account that i gave, i fortunately logged in with my xbox and chaged the rights to my
    account and everything, i said fortunately because, i sent a request to change the security info, but then i received a mail saying that it had been canceled, he canceled it and THEN chaged the password again, i'm logged in on my xbox with my account but i
    feel like he doesn't log in with his xbox just to pretend that he gave up, he may think i don´t know that he changed the password again so he doesn´t log in not raise suspicion. Im sorry for the long story, so the problem is that he somehow got to change my
    password, the request cancel i can understand it, he received a mail saying that a request had been sent to change the security info, but he somehow changed my password, i fear that he filled a form to change the password and "recover" the account like me,
    because he changed a lot of data when he had it, he changed the name, city, birthday, he knows my gamertag, so he can fill out a request as well with that info because somehow is correct info rigt?, the only thing he doesn't know are the credit card i used
    to buy my stuff, games, memberships, etc; and the security question, or the answer for it well said, wich i put when i created my account like 10 years ago. So the problem is that he may try to "recover" it again and again non stopping, right now he has de
    password, but im logged in on my xbox, just please help, i know i committed a mistake, so badly, but i need help please, i won´t do it again, it has been a whole of a lesson, thank you so much.

    PD: I dont remember his gamertag, he deleted the conversation on xbox from my account when he had it, i just have a Facebook account that he gave me, and the account he used to replace mine that i had as an alternative one.

    :)
     
    DisturbingOwl, Sep 29, 2018
    #1
  2. Farscape247
    Farscape247 Guest
    log in details changed

    Change your password immediately if you still have access, could be someone phished your details and is trying to change your password. or it could be a glitch, better to be safe.
     
    Farscape247, Sep 29, 2018
    #2
  3. Account hacked

    I was able to change my password back but someone is logging in my account still from my old password. They downloaded a game that I didn't want with my microsoft points. Is there anyway someone can stop them from getting in my stuff., I think they are
    trying to do an account transfer.
     
    BrettSekinger, Sep 29, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Someone is trying to change my password and seize it

    You would want to contact support and have them start an unauthorized access investigation. Contact Us | Xbox Support

    For future reference, and I know you'll probably never give the information about again, but is a violated to share account information with anyone. So if anyone asks for it, it's best just report them and block communications with them.
     
    Smwutches, Sep 29, 2018
    #4
  5. Thank you so much for it, I had the idea to call tomorrow anyway, but i just wanted to post it here to let know my situation for everyone that so they don´t commit the same mistakes, and also to know if there was actually something that i could do, to
    calm down a little.

    Like i said thank you so much.
     
    DisturbingOwl, Nov 5, 2018
    #5
  6. Smwutches Win User

    Someone is trying to change my password and seize it

    You would want to contact support and have them start an unauthorized access investigation. http://support.xbox.com/contact-us

    For future reference, and I know you'll probably never give the information about again, but is a violated to share account information with anyone. So if anyone asks for it, it's best just report them and block communications with them.
  7. DisturbingOwl Win User

    Someone is trying to change my password and seize it

    Thank you so much for it, I had the idea to call tomorrow anyway, but i just wanted to post it here to let know my situation for everyone that so they don´t commit the same mistakes, and also to know if there was actually something that i could do, to
    calm down a little.

    Like i said thank you so much.
  8. AyHolmes420 Win User

    someone changed my log in password.

    its my account and i can do everything to prove it. please help me :(
  9. El wichinthedemon Win User

    Someone is changing the password of my account

  10. GlobalWebSurfer Win User

    someone changed my log in password.

    Hey there AyHolmes420!



    It sounds like it's the four digit code you are asking about.... If so, you can always give support a call to get that reset... Just visit this link...
    support.xbox.com/.../contact-us If it's something else, reply back.
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Someone is trying to change my password and seize it

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