Someone is trying to beam my account and xbox support aren’t helping

Hi, my name is Kyle and I'm an independent advisor.

Sorry, I'm not sure I understand. Can you describe this problem in more detail, please?

Thanks,
Kyle

you shouldn’t give your information to anyone for any reason. It can cause you many problems. You should contact support as soon as possible but you probably will have to have a way to prove your identity. To prove that you aren’t someone trying to take
someone else’s account

Sorry to hear it. Please be sure to log in to the Beam page on your pc and link your Xbox account to your Beam account.

Hello magonegro20,

If you already have Beam on your Xbox One you must be part of the pre bate team. Thanks for being part of our technology vanguard. But, from what I heard and seen there are still some issues with it running on the Xbox. However, when it does work, it works
very well. As far as syncing the Beam account, this is what worked for me; With the Edge browser I logged into
Xbox.com , then I opened up a new tap to Beam, I clicked on the Beam LOG IN and the Beam sign in dialog box popped up, I didn't type or fill in anything in, I just clicked on MICROSOFT, a Microsoft login dialog
box flashes on the screen and then I'm logged into Beam, and my Gamer tag was automatically carried over into the Beam chat session. Now, I still do not have Beam on my Xbox. So, I don't know if there is anything that has to happen at the backend so that you
can start streaming, like registering the Xbox itself to be a Beam host. But, let us know if this helps in any way.

Good luck and good gaming,

SA

Hey there!

I'm sorry to hear about the issues with Beam streaming. Could you clarify what happens when you try to stream? Do you get a specific error message or code? Does your wife's account have the same issue with streaming from Beam?

Take a look at your account settings on your
Beam profile page and make sure that everything looks good there. If you continue to run into issues, you may want to reach out to
Beam Help for some direct assistance. They can take a closer look at your Beam account and see what's up.

Keep us posted!

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Xbox Forums Staff

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