Someone is playing on my account

Hey PrimaryCrafter! Gamertags can only be associated with one email address at a time. Double check any other email addresses you may have to see if your proper Gamertag is attached to one of those instead. Thanks!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

You can check your transactions at http://commerce.microsoft.com to see where the funds went. If you notice transactions you did not make, you would need to contact support. 1-800-4my-xbox if you're in the US/Canada
or http://support.xbox.com/contact-us

I have it resolved, I called xbox support because I couldn't get into my account, so they reset my pw for me. Sensational work, excellent speed, friendly staff. Customer support really outdo themselves.

You will need to call support and have them start an unauthorized access investigation. 1-800-4my-xbox if you're in the US/Canada.

[quote user="LowlyOne"]I was looking at my activity and Internet explorer was on there. I haven't used it in a while, however, I was looking at xbox 360 games on the website. So does using xbox.com pop up as Internet explorer on your activity? Or was someone
on my account?

[/quote]Hey there LowlyOne! (I remember you, I spoke with you in a party a couple of days ago) No, using Xbox.com does not count as using the IE App on your console. I recommend having a look at the

Has my Microsoft Account been Compromised page and carefully reviewing that information.

Have you ever or recently got the notification: [Gamertag] was last signed in on another console
or Sorry, this profile can't sign in right now. Try again later.

8015D02E or Some Xbox LIVE profiles can't be downloaded now. Try again later. 8015D02E